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International Journal of Hospitality and Tourism Systems

Volume 6 Issue 2

Published: 2013

Locked Subscribed Available for All

Articles

What Curriculum Differences Exist Between Hospitality Programs: A Case Study of Selected Hospitality Programs in the U.S.

Chang Lee 1-11

Bar Service Operation Practices in Indian Hotel Industry: An Investigation of Bar Managers Perceptions

Mohinder C. Dhiman, Abhishek Ghai 12-21

Websites of Hotel Management Institutes (HMIs) in India: An Empirical Study of Central and State Government Institutes

Ashish Dahiya, Shelley Duggal 22-33

Employer Branding and Employee Loyalty in Hotel Industry

Vinay Chauhan, Shilpa Mahajan 34-43

Use of Government Tourism Websites as A Tool for Promoting Tourism

Nitesh Goyal, Sanjeev K. Sharma 44-51

Responsible Tourism Practices in the Cape Town Hotel Sub-sector

Regis Musavengane*, Jacobus Nicolaas Steyn 52-63

An Empirical Study to Link CRM Initiatives with Service Quality Perception, Tourist Satisfaction and Des tination Loyalty

Arup Kumar Baksi, Bivraj Bhusan Parida 64-80

Relationship of Service Quality and Customer Loyalty through the Moderating Effect of Socio Demographic Characteristics

Sher Akbar 81-91

Gap Analysis of Service Quality in Passport Office After Privatization: An Empirical Investigation

Manik Arora, Suvidha Khanna 92-98

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