Monitor, troubleshoot, analyze and optimize critical systems

IR simplifies the complexity of managing modern communications, payments and infrastructure environments.

Our solutions help you find and resolve performance issues in real-time to ensure your business critical systems are working as they should and user experience is seamless.

Explore our Products

collaboratecollaborate

Solutions to simplify complex unified communications, collaboration and contact center environments.

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transacttransact

Solutions to help manage complex payments ecosystems and turn transaction data into intelligent insight.

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infrastructureinfrastructure

Solutions to optimize HPE-NonStop and build a solid foundation for business critical systems.

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Hear more from our Customers

IR shows me what’s currently going on, as well as what has been going on. We get deeper insight into performance, which means we can get better at spotting anomalies and keeping on top of things

Si Thu

Senior Manager for Payment Operations, Woolworths Group

I’ve seen different tools that look really fancy and pretty, but they’re not easy to use. With IR, you have the dashboard, and you see every status and exactly how it works – you don’t have to go searching for what you need.

Richard de Jong

Team Leader 2nd Line Operations, Avaya, VodafoneZiggo

We use IR Collaborate to monitor pretty much everything that we have. Support has been phenomenal.

Richard Pickens

Assistant Managing Director Communication Services, Texas Tech University Systems

We are IR

The modern world relies on a complex array of technologies to keep turning.

IR’s aim is to simplify that complexity. We provide insights, monitoring and support to keep your business-critical systems running as they should.

More than 1,000 organizations in over 60 countries rely on IR’s experience management solutions.

Resources & Digital Events

Best AI Observability Tools: What your teams really need
EBOOKS, GUIDES, & REPORTS • 29 MIN READ

Best AI Observability Tools: What your teams really need

Observability is non-negotiable as a key success factor when integrating AI models into your IT systems.

UCaaS Migration Guide 2026 – How to Avoid Downtime

Introduction Unified communication channels are the arteries that lead to the heart of success for any organization. ...

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6 Reasons Why Banks Need to Monitor High Value Payments

High value payments (HVP) in banking are a commodity item, and these payment types represent the largest part of the ...

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Hybrid UC in 2026: Why On-Prem Isn’t ‘Legacy’ - It’s a Control Strategy

With Unified Communication & Collaboration (UC&C) markets continuing to expand globally, many organizations ...

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