Symptoms
On a computer that is running Windows 7 or Windows Server 2008 R2, you may experience slow performance in applications that use the DirectWrite API (for example, Windows Internet Explorer 9). Performance traces show that each application is loading all the available fonts instead of relying on the FontCache service to render the fonts.
Cause
This issue occurs because the DirectWrite API starts to read font information directly from the font files and caches them directly if the FontCache service takes too long to respond.For more information about the DirectWrite API, visit the following Microsoft Developer Network (MSDN) website:
More Information
Known Issue
Important After you install KB2505438, applications that render text by using DirectWrite may encounter errors, including application crashes. This is because the hotfix package does not contain an updated version of another driver. The hotfix package that is described in KB2454826 contains the updated version of this driver.To resolve this issue, install Windows 7 Service Pack 1 (SP1) or KB2454826 on the computer. For more information about how to install KB2454826, click the following article number to view the article in the Microsoft Knowledge Base:
2454826 A performance and functionality update is available for Windows 7 and for Windows Server 2008 R2For more information about Windows 7 SP1, visit the following Microsoft website:
Update information
How to obtain this update
The following files are available for download from the Microsoft Download Center:
|
Operating system |
Update |
|---|---|
|
All supported x86-based versions of Windows 7 |
|
|
All supported x64-based versions of Windows 7 |
|
|
All supported x64-based versions of Windows Server 2008 R2 |
|
|
All supported x86-based versions of Windows Embedded Standard 7 |
|
|
All supported x64-based versions of Windows Embedded Standard 7 |
|
|
All supported IA-64-based versions of Windows Server 2008 R2 |
|
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online servicesMicrosoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Prerequisites
To apply this update, you must be running one of the following operating systems:
-
Windows 7
-
Windows 7 Service Pack 1 (SP1)
-
Windows Server 2008 R2
-
Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2
Registry information
To use the update in this package, you do not have to make any changes to the registry.
Restart requirement
You must restart the computer after you apply this update.
Update replacement information
This update does not replace a previously released update.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
-
The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
Version
Product
Milestone
Service branch
6.1.760 0.16xxx
Windows 7 and Windows Server 2008 R2
RTM
GDR
6.1.760 0.20xxx
Windows 7 and Windows Server 2008 R2
RTM
LDR
6.1.760 1.17xxx
Windows 7 and Windows Server 2008 R2
SP1
GDR
6.1.760 1.21xxx
Windows 7 and Windows Server 2008 R2
SP1
LDR
-
GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
-
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
D2d1.dll |
6.1.7600.16763 |
739,840 |
19-Feb-2011 |
05:32 |
x86 |
|
D2d1.dll |
6.1.7600.20905 |
739,840 |
19-Feb-2011 |
05:56 |
x86 |
|
D2d1.dll |
6.1.7601.17563 |
739,840 |
19-Feb-2011 |
06:30 |
x86 |
|
D2d1.dll |
6.1.7601.21664 |
739,840 |
19-Feb-2011 |
05:21 |
x86 |
|
Fntcache.dll |
6.1.7600.16763 |
802,304 |
19-Feb-2011 |
05:33 |
x86 |
|
Fntcache.dll |
6.1.7600.20905 |
805,376 |
19-Feb-2011 |
05:56 |
x86 |
|
Fntcache.dll |
6.1.7601.17563 |
805,376 |
19-Feb-2011 |
06:30 |
x86 |
|
Fntcache.dll |
6.1.7601.21664 |
805,376 |
19-Feb-2011 |
05:22 |
x86 |
|
Dwrite.dll |
6.1.7600.16763 |
1,074,176 |
19-Feb-2011 |
05:32 |
x86 |
|
Dwrite.dll |
6.1.7600.20905 |
1,076,736 |
19-Feb-2011 |
05:56 |
x86 |
|
Dwrite.dll |
6.1.7601.17563 |
1,076,736 |
19-Feb-2011 |
06:30 |
x86 |
|
Dwrite.dll |
6.1.7601.21664 |
1,076,736 |
19-Feb-2011 |
05:22 |
x86 |
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
D2d1.dll |
6.1.7600.16763 |
902,656 |
19-Feb-2011 |
06:36 |
x64 |
|
D2d1.dll |
6.1.7600.20905 |
902,656 |
19-Feb-2011 |
06:42 |
x64 |
|
D2d1.dll |
6.1.7601.17563 |
902,656 |
19-Feb-2011 |
12:04 |
x64 |
|
D2d1.dll |
6.1.7601.21664 |
902,656 |
19-Feb-2011 |
06:14 |
x64 |
|
Fntcache.dll |
6.1.7600.16763 |
1,135,104 |
19-Feb-2011 |
06:37 |
x64 |
|
Fntcache.dll |
6.1.7600.20905 |
1,139,200 |
19-Feb-2011 |
06:43 |
x64 |
|
Fntcache.dll |
6.1.7601.17563 |
1,139,200 |
19-Feb-2011 |
12:05 |
x64 |
|
Fntcache.dll |
6.1.7601.21664 |
1,139,200 |
19-Feb-2011 |
06:15 |
x64 |
|
Dwrite.dll |
6.1.7600.16763 |
1,540,608 |
19-Feb-2011 |
06:37 |
x64 |
|
Dwrite.dll |
6.1.7600.20905 |
1,544,192 |
19-Feb-2011 |
06:42 |
x64 |
|
Dwrite.dll |
6.1.7601.17563 |
1,544,192 |
19-Feb-2011 |
12:04 |
x64 |
|
Dwrite.dll |
6.1.7601.21664 |
1,544,192 |
19-Feb-2011 |
06:15 |
x64 |
|
D2d1.dll |
6.1.7600.16763 |
739,840 |
19-Feb-2011 |
05:32 |
x86 |
|
D2d1.dll |
6.1.7600.20905 |
739,840 |
19-Feb-2011 |
05:56 |
x86 |
|
D2d1.dll |
6.1.7601.17563 |
739,840 |
19-Feb-2011 |
06:30 |
x86 |
|
D2d1.dll |
6.1.7601.21664 |
739,840 |
19-Feb-2011 |
05:21 |
x86 |
|
Dwrite.dll |
6.1.7600.16763 |
1,074,176 |
19-Feb-2011 |
05:32 |
x86 |
|
Dwrite.dll |
6.1.7600.20905 |
1,076,736 |
19-Feb-2011 |
05:56 |
x86 |
|
Dwrite.dll |
6.1.7601.17563 |
1,076,736 |
19-Feb-2011 |
06:30 |
x86 |
|
Dwrite.dll |
6.1.7601.21664 |
1,076,736 |
19-Feb-2011 |
05:22 |
x86 |
For all supported IA-64-based versions of Windows Server 2008 R2
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
D2d1.dll |
6.1.7600.16763 |
1,880,576 |
19-Feb-2011 |
05:20 |
IA-64 |
|
D2d1.dll |
6.1.7600.20905 |
1,880,576 |
19-Feb-2011 |
05:13 |
IA-64 |
|
Fntcache.dll |
6.1.7600.16763 |
2,280,960 |
19-Feb-2011 |
05:21 |
IA-64 |
|
Fntcache.dll |
6.1.7600.20905 |
2,291,200 |
19-Feb-2011 |
05:14 |
IA-64 |
|
Fntcache.dll |
6.1.7601.17563 |
2,290,688 |
19-Feb-2011 |
05:57 |
IA-64 |
|
Fntcache.dll |
6.1.7601.21664 |
2,291,200 |
19-Feb-2011 |
05:15 |
IA-64 |
|
Dwrite.dll |
6.1.7600.16763 |
2,999,808 |
19-Feb-2011 |
05:20 |
IA-64 |
|
Dwrite.dll |
6.1.7600.20905 |
3,009,536 |
19-Feb-2011 |
05:14 |
IA-64 |
|
Dwrite.dll |
6.1.7601.17563 |
3,009,536 |
19-Feb-2011 |
05:57 |
IA-64 |
|
Dwrite.dll |
6.1.7601.21664 |
3,009,536 |
19-Feb-2011 |
05:15 |
IA-64 |
|
D2d1.dll |
6.1.7600.16763 |
739,840 |
19-Feb-2011 |
05:32 |
x86 |
|
D2d1.dll |
6.1.7600.20905 |
739,840 |
19-Feb-2011 |
05:56 |
x86 |
|
Dwrite.dll |
6.1.7600.16763 |
1,074,176 |
19-Feb-2011 |
05:32 |
x86 |
|
Dwrite.dll |
6.1.7600.20905 |
1,076,736 |
19-Feb-2011 |
05:56 |
x86 |
|
Dwrite.dll |
6.1.7601.17563 |
1,076,736 |
19-Feb-2011 |
06:30 |
x86 |
|
Dwrite.dll |
6.1.7601.21664 |
1,076,736 |
19-Feb-2011 |
05:22 |
x86 |
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updatesThe FontCache service manages a system cache and a per-user cache for each user on the computer. When the computer restarts, the DirectWrite API waits for two seconds while the FontCache service loads the system cache. Typically, the system cache has a size of 400 to 600 kilobytes (KB). When a client process loads the DirectWrite API for the first time, the DirectWrite API waits for a half second while the FontCache service loads a per-user cache.If a client application that applies the DirectWrite API (for example, Internet Explorer 9) starts immediately after the computer starts, either of the timeouts may expire because Windows is performing many other competing I/O operations. For example, the FontCache service takes 30 seconds to load the per-user cache when Internet Explorer 9 starts. In this situation, the DirectWrite API reads the fonts directly, without access to the shared font cache. This slows down the initial start process of Internet Explorer 9. Additionally, the working set for Internet Explorer 9 is highly increased because the DirectWrite API caches the fonts in the memory space of the Iexplorer.exe processes.
Additional file information
Additional file information for Windows 7 and for Windows Server 2008 R2
Additional files for all supported x86-based versions of Windows 7
File name
Update.mum
File version
Not applicable
File size
2,315
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
X86_36cfcf1aeff3ce0b498eb84c0478e78d_31bf3856ad364e35_6.1.7601.17563_none_1dcff6f2f09d1c73.manifest
File version
Not applicable
File size
709
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
X86_402e27a5235b68846818ec945c7be1a6_31bf3856ad364e35_6.1.7600.16763_none_b4312fc0db4f3802.manifest
File version
Not applicable
File size
699
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
X86_5a8378e94add739457c9725a73cf1952_31bf3856ad364e35_6.1.7601.21664_none_3460058476518e0a.manifest
File version
Not applicable
File size
691
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
X86_5ee627b491e1beadffcdd9a78358e05a_31bf3856ad364e35_6.1.7601.21664_none_b1115ea4714b8e30.manifest
File version
Not applicable
File size
709
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
X86_9861a3c4560edf7592c68694ef55a0cd_31bf3856ad364e35_6.1.7600.20905_none_a25c60ded5f659a0.manifest
File version
Not applicable
File size
691
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
X86_9e99407384b00f4b36e8fedd79be9e51_31bf3856ad364e35_6.1.7600.20905_none_c5d830378785c813.manifest
File version
Not applicable
File size
709
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
X86_a25e8b0fb1efa0bfb5b1f081de893c04_31bf3856ad364e35_6.1.7601.21664_none_9d06adad208a9792.manifest
File version
Not applicable
File size
699
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
X86_a554d259c50cc61ded067bc5848c118b_31bf3856ad364e35_6.1.7600.20905_none_f6c2196af657856c.manifest
File version
Not applicable
File size
699
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
X86_d4c7eef0de60973511cef2af4bb3a205_31bf3856ad364e35_6.1.7601.17563_none_958b5574f8cdbe35.manifest
File version
Not applicable
File size
691
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
X86_e85b430b16eeb232f11d97b8307e5cfe_31bf3856ad364e35_6.1.7600.16763_none_2d5bf149a325136b.manifest
File version
Not applicable
File size
691
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
X86_ef7cbda104f1c456aade854123482738_31bf3856ad364e35_6.1.7600.16763_none_0889e418a4942a56.manifest
File version
Not applicable
File size
709
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
X86_f4b8dd25c8997b4edbdb29c2cacbb2ff_31bf3856ad364e35_6.1.7601.17563_none_4c4b47c6f8333b27.manifest
File version
Not applicable
File size
699
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
X86_microsoft-windows-d2d_31bf3856ad364e35_6.1.7600.16763_none_a786e3c3bd3618af.manifest
File version
Not applicable
File size
1,986
Date (UTC)
19-Feb-2011
Time (UTC)
06:10
Platform
Not applicable
File name
X86_microsoft-windows-d2d_31bf3856ad364e35_6.1.7600.20905_none_a8536290d62140a8.manifest
File version
Not applicable
File size
1,986
Date (UTC)
19-Feb-2011
Time (UTC)
06:33
Platform
Not applicable
File name
X86_microsoft-windows-d2d_31bf3856ad364e35_6.1.7601.17563_none_a96d40c9ba5c849b.manifest
File version
Not applicable
File size
1,986
Date (UTC)
19-Feb-2011
Time (UTC)
07:02
Platform
Not applicable
File name
X86_microsoft-windows-d2d_31bf3856ad364e35_6.1.7601.21664_none_a9f7ddded3793dbc.manifest
File version
Not applicable
File size
1,986
Date (UTC)
19-Feb-2011
Time (UTC)
05:49
Platform
Not applicable
File name
X86_microsoft-windows-directwrite-fontcache_31bf3856ad364e35_6.1.7600.16763_none_04940b4b72945499.manifest
File version
Not applicable
File size
10,819
Date (UTC)
19-Feb-2011
Time (UTC)
06:10
Platform
Not applicable
File name
X86_microsoft-windows-directwrite-fontcache_31bf3856ad364e35_6.1.7600.20905_none_05608a188b7f7c92.manifest
File version
Not applicable
File size
10,819
Date (UTC)
19-Feb-2011
Time (UTC)
06:33
Platform
Not applicable
File name
X86_microsoft-windows-directwrite-fontcache_31bf3856ad364e35_6.1.7601.17563_none_067a68516fbac085.manifest
File version
Not applicable
File size
10,819
Date (UTC)
19-Feb-2011
Time (UTC)
07:01
Platform
Not applicable
File name
X86_microsoft-windows-directwrite-fontcache_31bf3856ad364e35_6.1.7601.21664_none_0705056688d779a6.manifest
File version
Not applicable
File size
10,819
Date (UTC)
19-Feb-2011
Time (UTC)
05:49
Platform
Not applicable
File name
X86_microsoft-windows-directwrite_31bf3856ad364e35_6.1.7600.16763_none_d2876c2160b42f31.manifest
File version
Not applicable
File size
2,106
Date (UTC)
19-Feb-2011
Time (UTC)
06:08
Platform
Not applicable
File name
X86_microsoft-windows-directwrite_31bf3856ad364e35_6.1.7600.20905_none_d353eaee799f572a.manifest
File version
Not applicable
File size
2,106
Date (UTC)
19-Feb-2011
Time (UTC)
06:31
Platform
Not applicable
File name
X86_microsoft-windows-directwrite_31bf3856ad364e35_6.1.7601.17563_none_d46dc9275dda9b1d.manifest
File version
Not applicable
File size
2,106
Date (UTC)
19-Feb-2011
Time (UTC)
07:07
Platform
Not applicable
File name
X86_microsoft-windows-directwrite_31bf3856ad364e35_6.1.7601.21664_none_d4f8663c76f7543e.manifest
File version
Not applicable
File size
2,106
Date (UTC)
19-Feb-2011
Time (UTC)
05:55
Platform
Not applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File name
Amd64_0c99e4b0f02af07428bc0e999954b3cf_31bf3856ad364e35_6.1.7600.16763_none_c4f0d244f49a17d1.manifest
File version
Not applicable
File size
713
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
Amd64_12f82e27d7c25591ddec040d4c55419f_31bf3856ad364e35_6.1.7601.21664_none_623c9fd6b2611bc3.manifest
File version
Not applicable
File size
1,030
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
Amd64_1e3126834aba635138fdcc2f2ed9ed02_31bf3856ad364e35_6.1.7600.20905_none_c77baa6892bae6eb.manifest
File version
Not applicable
File size
713
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
Amd64_46c86432938085b098b0af8545dd5351_31bf3856ad364e35_6.1.7601.21664_none_5fb2d4eb1dd182d0.manifest
File version
Not applicable
File size
713
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
Amd64_4f2f0ff7c34a04b1eba87d2c90c0b361_31bf3856ad364e35_6.1.7600.16763_none_458468824ea46827.manifest
File version
Not applicable
File size
1,046
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
Amd64_5087ddc84ce616468de02eefd3da056c_31bf3856ad364e35_6.1.7600.20905_none_64dd90086753a15c.manifest
File version
Not applicable
File size
1,030
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
Amd64_5722c015620ac58453d411b813abbf15_31bf3856ad364e35_6.1.7601.17563_none_9e15f19ae3a6b79f.manifest
File version
Not applicable
File size
1,046
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
Amd64_672002716948787618ba82ff12b363f2_31bf3856ad364e35_6.1.7601.21664_none_a948b786583387a4.manifest
File version
Not applicable
File size
1,046
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
Amd64_b539b0abf62a7404667c800cdd4c2f36_31bf3856ad364e35_6.1.7600.20905_none_6f0a07f8cb13581e.manifest
File version
Not applicable
File size
1,046
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
Amd64_dfa74655acf8269c56080f2642a8ba39_31bf3856ad364e35_6.1.7601.17563_none_14126d2cb6bdbe37.manifest
File version
Not applicable
File size
1,030
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
Amd64_e0614fbe0da99aa2ee74f99004d6499d_31bf3856ad364e35_6.1.7601.17563_none_41ce2f78f2815cad.manifest
File version
Not applicable
File size
713
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
Amd64_e374389c81c67cebbb6419abe8ef0d8f_31bf3856ad364e35_6.1.7600.16763_none_535f144e29ed0c70.manifest
File version
Not applicable
File size
1,030
Date (UTC)
22-Feb-2011
Time (UTC)
11:24
Platform
Not applicable
File name
Amd64_microsoft-windows-d2d_31bf3856ad364e35_6.1.7600.16763_none_03a57f47759389e5.manifest
File version
Not applicable
File size
1,988
Date (UTC)
19-Feb-2011
Time (UTC)
07:19
Platform
Not applicable
File name
Amd64_microsoft-windows-d2d_31bf3856ad364e35_6.1.7600.20905_none_0471fe148e7eb1de.manifest
File version
Not applicable
File size
1,988
Date (UTC)
19-Feb-2011
Time (UTC)
07:23
Platform
Not applicable
File name
Amd64_microsoft-windows-d2d_31bf3856ad364e35_6.1.7601.17563_none_058bdc4d72b9f5d1.manifest
File version
Not applicable
File size
1,988
Date (UTC)
19-Feb-2011
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