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SBLive = the bad. Yank it and see if the problem disappears. -----Original Message----- From: plug-admin@lists.phillylinux.org [mailto:plug-admin@lists.phillylinux.org] On Behalf Of David Hull Sent: March 8, 2002 17:05 To: plug@lists.phillylinux.org Subject: [PLUG] Computer Problems Hey Guys- I work for a company that sells research equipment. These machines are operated using computers, in this case a Dell Precision 330 running WinNT 4.0 (service pack 5). In order to run the machine we have to install 3 pci cards in the computer, a motion controller, an additional network-like card, and a sound card. Note: the computer's have a PCI bus. Here's the problem: when these cards are installed on the machine, it locks up. Sometimes at boot-up, sometimes while running, sometimes resulting in a physical memory dump. I'm positive that it's not the cards, because I took the cards out of another computer we have running the machine (a Dell Optiplex GX 110), and used those and the same thing happened. I've set up 5 of these machines in the last 4 months, 2 using the Precision 330's, 3 using Precision 430's. The 2 330's both experience the same problem. I need to find a solution to this problem. 1. I need to definitively tell Dell that there is a problem with their computers and get them to fix it. 2. I need to find out what the problem is and fix it. I know that this is Linux group, but you guys are all very knowledgeable about computers, and while I know a fair amount, I am stumped by this. There are only two things that I can think of that are different between the two types of computers (in terms of how I set them up). First, I had to reinstall the OS on both of them because I put the wrong kind of sound card in and it didn't work properly. I checked with Dell to see if I missed any steps when I did this, they say no. Second, I installed the sound cards (Sound Blaster Live) vs. having Dell install them. This means I used generic sound blaster drivers. I ran the Dell Diagnostics test and it did not report any errors. If anyone can think of any tests I can run to find out what the problem is, or has heard of similar problems with these computers, please talk to me. I'm VERY desparate! Thanks in advance, Dave ______________________________________________________________________ Philadelphia Linux Users Group - http://www.phillylinux.org Announcements-http://lists.phillylinux.org/mail/listinfo/plug-announce General Discussion - http://lists.phillylinux.org/mail/listinfo/plug ______________________________________________________________________ Philadelphia Linux Users Group - http://www.phillylinux.org Announcements-http://lists.phillylinux.org/mail/listinfo/plug-announce General Discussion - http://lists.phillylinux.org/mail/listinfo/plug