Help and Technical Support items
You can customize the Backup Exec Home view by selecting the items that display.
See About the Home view.
The Help and Technical Support items help you configure Backup Exec and resolve usage issues.
Table: Help and Technical Support items
|
Item |
Description |
|---|---|
|
Getting Started |
Provides a series of steps that you can follow to configure logon accounts, devices, media sets, and the Intelligent Disaster Recovery Option. The steps to configure the Intelligent Disaster Recovery Option display only if you have a license for it. |
|
Technical Support |
Provides the following support options to help you understand product features and functionality or troubleshoot issues:
|
|
Documentation |
Provides the following documentation options to help you understand product features and functionality or troubleshoot issues:
|
|
Installation Tasks |
Lets you access the Installation Wizard, which you can use to install additional agents and options to other servers. |
|
Job Creation Tasks |
Lets you create backup jobs, policies, and restore jobs by using wizards. |
|
Advanced Configuration Tasks |
Lets you perform the following advanced configuration tasks:
|
|
Device and Media Tasks |
Lets you perform the following device and media tasks:
|
|
Symantec RSS Reader |
Lets you view and add Backup Exec and Symantec RSS feeds. |
|
Licensing and Maintenance Contract Information |
Lets you enter serial numbers so that Backup Exec can search for expiration dates for your maintenance contracts. After you enter the serial numbers, you can set alerts to remind you to renew each contract before the maintenance contract expires. Entering the serial numbers also ensures your access to the latest upgrades and to technical support for your products. |