AI-powered survey software

Listen better. Decide smarter.

Improve customer satisfaction, deepen employee engagement, and drive smarter market research. Zoho Survey turns feedback into actionable insights, all from one platform.

7-days free enterprise trial
Set up in minutes
No credit card required

Create your free online survey now.

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[画像:Survey builder interface showing a draft survey titled Generative AI 2024 with multiple choice questions and various question types listed on the left panel.]

[画像:Survey logic configuration screen in Zoho Survey, showing conditional display settings for a multiple-choice question using If-Then logic with AND connectors]

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[画像:Zoho Survey launch screen showing a generated public survey link with sharing options for Facebook, X, and LinkedIn, and an Access This Survey button]

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It's time to shift from knowing to understanding!

Join industry leaders who use our wide range of questionnaires & feedback forms to understand their customers!

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Pause

The ultimate blueprint for online survey forms

Create your ideal survey

Rapid rollout
Combine 30+ question types and ready-to-use templates for precise, function-specific surveys.
Smart logic paths
Enhance personalization with advanced survey logic for targeted experiences and relevant insights.

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Customize it to perfection

Tailored themes
Customize your surveys with adjustable themes that align perfectly with your business aesthetics.
Multilingual support
Translate your surveys into multiple languages to connect with a diverse audience globally.

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Match your brand identity

White-labeled surveys
Host surveys on your own domain to provide a seamless and trusted user experience.
Logo and branding
Incorporate your logos and other brand elements to showcase your company's identity and ensure a professional appearance.

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Reach a wider audience

Multichannel distribution
Launch surveys easily via email, SMS, QR codes, and social media platforms. Use inline email surveys or timely pop-up surveys for instant insights.
Field surveys
Collect reliable responses with offline surveys, ensuring data capture even in areas with spotty or no network.

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Collect responses efficiently

Custom collectors
Create multiple unique links for a single survey to track responses from different sources.
Enhanced access control
Set up geo-location for tailored insights and anonymous surveys for honest feedback. Ensure balanced data by setting quotas and restricting responses for precise insights.

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Refine your insights with analytics

Personalized views
Create and view customized dashboards for quick access to your most important metrics.
Emotional insights
Use sentiment analysis to understand emotions behind responses.
Visualize feedback
Generate word clouds to identify prominent themes and key phrases in open-ended responses.
Detailed comparisons
Analyze relationships between different survey responses using cross tabulation.

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Foster continuous engagement

Automate follow-ups
Send automatic notifications based on responses and streamline workflows by integrating with other apps.
Post-survey engagement
Enhance respondent interaction with customized post-survey experiences that keep the conversation going.

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Ensure compliance, enhance security

Robust protection
Stay secure and compliant with industry-leading standards for data security and accessibility.
Transparent result sharing
Easily share results with stakeholders to maintain transparency and support collective decision-making.

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Survey software for optimized experience management

Customer experience

Create frictionless, rewarding interactions

From impression metrics like NPS and CSAT to loyalty assessments: Capture crucial feedback to delight your customers at every touchpoint.

Optimize touchpoints

Employee experience

Build a workplace that inspires and retains

Great workplaces listen. Does yours? Leverage employee feedback and workplace assessments to build a motivated workforce.

Drive growth

Market research

Turn market data into smart strategies

Trends change fast, and keeping up isn't optional! Use research-driven insights to adapt, innovate, and lead your industry.

Know your market

Brand experience

Forge meaningful and lasting connections

Brand loyalty isn't given but earned. Use data-driven insights to boost recognition, trust, and engagement.

Elevate your brand

Product experience

Develop products that users love

Good products get used; great products get loved! Collect essential insights to refine your product and exceed expectations.

Better your products

Industry-specific questionnaires

For everything from customer experience to market research, you can find a wide array of customizable free surveys, quizzes, polls, assessment and feedback form templates at your disposal. Use our form builder to achieve your specific goals.

View all template categories

Why Zoho Survey?

Transparent pricing
Get flexible plans that fit any budget, from small businesses to large enterprises. Check out our pricing page for more details.
Works across Zoho and beyond
Connects natively with Zoho CRM, Desk, and more — every response goes where it needs to, automatically. Integrates with your existing tools, too.
Key experience metrics
Measure key metrics like NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and CES (Customer Effort Score) to make smarter decisions.
Trusted audience panel
Gain insights from our efficient research panel, trusted for accurate and reliable feedback.

Free Mobile Apps

Easily create and manage surveys on-the-go with our free mobile apps, designed for convenience.

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Don't just take our word for it;

Our customers have spoken, and they are thrilled with the results!

"Zoho Survey allowed us to ensure that our data collection process was validated and verifiable, almost eliminating errors entirely. Another powerful aspect was the ability to generate graphs and initial reports in real time as data was being collected. What also stood out was Zoho Survey’s collaboration features. This has been an incredibly powerful element—not just for our research work, but also for our client partnerships. Zoho Survey has been a game-changer in how we conduct research and analyze data efficiently."

Arthur Goldstuck

Managing Director of World Wide Worx

"Zoho Survey's efficiency leads to quick survey completion, so Arion Research can consistently wrap up most of its surveys within two weeks. The platform's integration with Zoho Analytics takes data analysis to the next level, allowing for basic analysis within the survey tool and more complex data manipulation and analysis within the analytics platform."

Michael Fauscette

Founder & Chief Analyst,

Arion Research

"It was in 2020, during the COVID-19 pandemic, that an acute need arose for a simple yet feature-driven survey tool. Zoho Survey came to the rescue and proved it was essential in measuring patient and staff engagement, which consequently led to better data-led decisions for Hanley's clients and partners."

Sharon Hanley

Managing director, Hanley Consulting

"Creating the Air Corp survey was a seamless process with Zoho Survey's user-friendly interface. The platform offered various predesigned question types that could be dragged and dropped for effortless survey building. Tucker appreciated the ability to translate the survey into Khmer and edit the translations to ensure accuracy and relevancy to the local community."

Katie Tucker

Customer Insight Specialist,

Product Jungle

Our commitment to delivering value pays off, and we're proud of the recognition we've received!

Software review top rated 2024Software advice Front Runner 2024Software suggest customer choice winter 2023Capterra shortlist 2023get app category leaders 2023Software review champion 2023 document managementG2 Leader enterprise fall 2024G2 Leader fall 2024Quirks Top Company - 2026

Frequently asked questions

Zoho Survey is a versatile, free online tool for creating and managing surveys, quizzes, polls, and feedback forms. Whether you need customer feedback, psychometric tests, candidate assessments, or insights on employee and product experience, Zoho Survey has you covered. Reach your audience, collect data, and use detailed analytics to make informed decisions. Explore its features and see how it can streamline your survey process.

Zoho Survey tool offers flexible pricing plans to fit any budget, including free and enterprise options. Check out our pricing options.

Yes, Zoho Survey offers a free plan with essential features that is perfect for small projects and basic survey needs. Learn more about the free plan.

Yes, you can easily move from other survey platforms to Zoho Survey for seamless survey creation and management. If needed, our team can handle data migration on a case-by-case basis to ensure a smooth transition.