With SmartFile, your constituents can access needed forms from any device at any time, and automatically receive the assistance they need to fill out and submit them.

• Allow taxpayers to complete and submit forms in the comfort of their homes
• Make completing forms easier by enabling constituents to preload data from a prior year's filing
• Provide step-by-step instructions and validations when completing forms to ensure accuracy
• Notify users on the status of an application as it moves through the process
• Achieve faster turnaround with immediate access to new taxpayer information

While it's often said that time is money, your office can save both when taxpayers use SmartFile.

• Minimize the number of traditional paper forms you need to print, file, and manage
• Reduce the cost of mailing out paper forms and applications
• Cut processing time from days to hours with immediate access to information submitted online
• Reduce errors and staff time performing manual data entry
• Reallocate staff to more important tasks as phone calls and office visits decrease
• Move closer to a paperless work environment

By making forms available online, you're also providing citizens with an opportunity to discover other forms they could submit, such as exemptions for the elderly and veterans. Once your constituents submit their forms, the data is available for immediate use by your office.

• Personal property filings
• Manufactured homes transfers
• Homestead filings
• Exemptions
• Income and expense payments
• Hearing applications and scheduling
• Estate tax filings
• Delinquent payment contracts