An overview of the order fulfillment technology that powers Shipwire’s Fulfillment Solutions.
Connect to ecommerce channels, retailers and marketplaces around the world.
Reach international and domestic customers quickly by shipping from Shipwire’s global warehouses or your third party locations.
Reduce costs by leveraging order routing technology that optimizes shipping rates, box sizes, delivery times and more.
Track order information, resolve inventory issues and improve customer support through real time dashboards and insightful reporting.
Extend the Shipwire Platform to meet your business needs using APIs, pre built connectors and customer integrations.
Search for information to guide your experience with our platform, integrations, solutions and more.
Browse product guides, white papers, solution overviews, webinars and case studies.
Learn about our RESTful APIs and roadmap.
Shipwire is a platform to manage full-service 3PL services, including direct-to-consumer order fulfillment, ecommerce marketplace fulfillment, retail fulfillment and dropshipping. Leveraging a suite of advanced technology and a network of pre-integrated fulfillment centers around the world, Shipwire enables fast and flexible shipping, instant ecommerce integrations, cloud-based order and inventory management, real-time business intelligence and customizable reporting to help brands and retailers expand their businesses.
If you have any questions, please call 1-888-SHIPWIRE or email customercare@shipwire.com and our Customer Care Team will assist you.
Shipwire has warehouses in North America, Europe, the UK and in the Asia-Pacific region. Please see our global warehouse map for a complete list of locations.
The average time from contract signing to integrating your supply chain ecosystem to fulfillment varies by business size and the complexity of requirements. For customers with significant ecommerce volume, our order management platform provides over 200+ pre-built connectors, allowing easy integration with retailers, marketplaces, shopping carts and other commerce tools. We also support custom solutions and will work with you to develop an integration into our Warehouse Management System.
After creating a Shipwire account, please visit our Getting Started for detailed instructions on getting started. Our Getting Started guidelines will walk you through setting up your Shipwire Platform product catalog, shipping preferences and payment methods.
The Shipwire platform leverages smart order routing and rating technology to ensure optimal order shipping based on your carrier preferences, cost and distance to customer. You can specify your shipping preferences directly within the Shipwire Platform.
There is no shipping calculator available to non-Shipwire customers. However, we will provide you with transparent shipping costs based on zone, weight and other factors within the Shipwire platform.
The Shipwire platform features a rate tool that provides real-time order routing and rating logic to ensure shipments have shorter delivery times, are cost-effective and that they are picked strategically for your sales channels from inventory stored across multiple warehouses. With Shipwire’s variety of carrier options and service levels, we support B2B and B2C shipping across a multitude of sales channels. You can provide shipping quotes to your end customers and integrate into our Rate API for extended visibility and performance.
We have many corrugate and packaging options available to suit products of all dimensions and materials. From padded envelopes to large boxes, our facilities are well equipped to keep your products protected and compliant for optimal transit.
Yes, Shipwire will perform address verification to ensure the addresses you are sending to are correct and
to prevent address correction fees and delivery issues. For U.S. addresses, we use Endicia address verification. For international addresses, we use Global-Z address verification at an additional cost.
For legal and compliance reasons, Shipwire is currently unable to ship to the following countries:
For more information, visit our Restricted Countries page.
We offer the following carrier options for small parcel shipping:
We have dozens of existing connections to choose from. We also have an API, enabling you to write a custom integration with your ERP or other software.
Shipwire customers can access integrations between a number of ERPs and the Shipwire API. This includes popular ERPs such as Microsoft Dynamics and NetSuite. Our team can support developers and businesses in identifying ways to integrate your business systems with Shipwire to ensure smooth business.
Yes. We partner with ecommerce returns platforms to automate returns workflows and enhance your end customer experience. We are currently integrated with Happy Returns and Returnly, and as a full-service 3PL partner, we manage forward and reverse logistics within all of our facilities.
Yes. Our APIs include Stock, Order, Rate, Return, Receiving, Product, Webhooks, Location, Vendor and Purchase Order.
Yes. Our team provides support for the discovery, design, implementation/UAT phases of API projects. We are available to assist your developers with their projects to ensure successful integration.
Shipwire is directly integrated with many marketplaces to help your business grow and to expand your sales channels. You’ll have access to order management, fulfillment and transportation services through our network of warehouse facilities, making it easy for you to manage a single pool of inventory and enjoy enhanced brand control and financial benefits.
Yes. You can integrate your business into a wide variety of retailers’ EDIs using Shipwire to automate your B2B and dropshipping orders. We can meet the retail compliance requirements and connectivity of virtually any B2B retailer. Examples include Target, Walmart, REI, Amazon and Nordstrom.
We can work with any retailer that requires custom packing slips and third-party carriers. Some popular retailers we work with include: Walmart, Macys, Best Buy, Target, Staples, HomeDepot, Costco, Bed Bath And Beyond and Dick’s Sporting Goods.