​08:30 - 09:00
​Registration

​​09:00 - 10:00 ​​Opening Session

• Address: Sacha Polverini, Chairman ITU-T Focus Group Digital Financial Services
• Welcome Address: Reinhard Scholl, Deputy to the Director, Telecommunication Standardization Bureau (TSB), ITU [ Biography | Speech ]
• Keynote Address: H.E Dr Mohamed Ibrahim, Minister of Posts & Telecommunications, Federal Republic of Somalia [ Biography | Speech ]
• Keynote Address: Francis Wangusi, Director General, Communications Authority of Kenya [ Biography | Speech | Presentation ]

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​​10:00 - 11:15 ​Session 1: Overview of Stakeholders’ Activities in Digital Financial Inclusion

This session aims to showcase examples from various stakeholders that are involved in implementing digital financial services on an international and regional scale. The session will highlight the ecosystem and the main technology trends and business models behind the growth of the sector in different region and will also shed light on the characteristics of successful digital financial services applications.

Moderator:  Sacha Polverini, Chairman, ITU-T Focus Group Digital Financial Services

Speakers:

• Digital Financial Inclusion: CGAP Initiatives on Supply, Demand and Enabling Environment; Kathryn Imboden, Advisory Consultant, Consultative Group to Assist the Poor (CGAP) [ Presentation ]
• Going Cash Lite: Building Supply and Demand; Tillman Bruett, Manager, Mobile Money for the Poor, UNCDF [ Biography | Presentation ]
• GSMA: Mobile Financial Services to Advance Financial Inclusion and Economic Development; Simone Di Castri, Regulatory Director, GSMA Mobile Money [ Biography | Presentation ]
• The Gates Foundation: Financial Services for the Poor; David Lubinski, Senior Programme Officer, Bill & Melinda Gates Foundation [ Biography | Presentation ]  
• AFI Network & Digital Financial Service Policies & Regulations; John Owens, Senior Policy Advisor, Alliance for Financial Inclusion ( AFI) [ Biography | Presentation ]
  

​​11:15 - 11:30 ​Coffee Break

​​11:30 - 13:00

​​Session 2: The Policy and Regulatory Challenges for Digital Finance

The aim of this session is to explore the interoperability, policy and regulatory challenges facing stakeholders in the ecosystem. The session will be a panel discussion and will provide an opportunity for different stakeholder groups to share their perspectives on the policy and regulatory challenges and possible measures for harmonisation at a regional/global level.

Moderator: Tillman Bruett, Manager, Mobile Money for the Poor, UNCDF [ Biography ]

Panelists:

• Leon Perlman, Partner, Lethan Consulting, USA [ Biography | Presentation ]
• The Roadmap Approach to Regulating Digital Financial Services;  Jonathan Greenacre, Research Fellow, University of New South Wales, Australia [ Biography | Abstract | Presentation ]
• Nathan Naidoo, Senior Manager, Policy and Regulatory, Vodafone Group UK [ Biography ]
• Enrico Nora, General Manager Mobile Banking, Equity Bank Ltd, Kenya [ Biography ]
• Some Lessons to be Drawn From Regulation of Innovative Payment Instrument; Maria-Chiara Malaguti, Università Cattolica Sacro Cuore, Rome [ Biography | Abstract | Presentation ]

​​13:00 - 14:00 ​Lunch Break

​​14:00 - 15:15 Session 3: Digital Financial Services and Financial Inclusion: Role of standards setting organizations

As the range of digital financial services technology options that support financial inclusion continue to expand, regulators need to understand their impact and implications on the sector. This panel discussion will provide an overview of ongoing activities carried out in standards setting organizations.

Moderator: Marc Hollanders, Special Advisor on Financial Infrastructure, Monetary and Economic Department, Bank for International
                    Settlements, Basel, Switzerland

Speakers:

• Transaction Accounts for All & The Payment Aspects of Financial Inclusion; Thomas Lammer, Senior Payments System Specialist, World Bank [ Biography | Presentation ]
• ISO Work on Mobile Financial Services; Patrice Hertzog, Chairman ISO Technical Committee 68 SC 7 on Mobile Financial Services [ Biography | Abstract | Presentation ]
• AML/CFT & Financial Inclusion; Timothy Goodrick, Policy Analyst, AML/CFT Financial Action Task Force, Paris [ Biography | Presentation ]            

​​15:15 - 15:30 ​Coffee Break

15:30 - 16:30​ ​Session 4: Security Issues in Digital Financial Services

This session will consider the main security issues in digital finance especially with the increasing penetration of smartphones and apps. The sessions will also discuss technical measures and standards that can be implemented to overcome these issues and to ensure the security of financial transactions.

Moderator: Ranu Dayal, Partner, Boston Consulting Group (Thailand)

Speakers:

• ITU-T Study Group 17 activities in the context of digital financial services and inclusion: Security and Identity Management; Martin Euchner, Advisor ITU-T SG17, TSB/ITU [ Biography | Presentation ]
• Evolving Payments Into the Digital world; Richard Smith, Head, Customer Security & Risk Services, MasterCard Europe Region [ Biography | Presentation ]
• Code of Conduct for Mobile Money Providers; Simone Di Castri, Regulatory Director, GSMA Mobile Money [ Biography | Presentation ]

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16:30 - 17:45​ ​Session 5: Brainstorming Session on Roadmap for Interoperable Digital Financial Services

This session will discuss the characteristics and best practices for defining a roadmap for interoperable digital financial services.

Moderator: Leon Perlman, Lethan Consulting, USA [ Biography | Presentation ]

Panelists:

• Interoperability as A Driver for Financial Inclusion; Gregory Reeve, COO Financial Services, Millicom, UK [ Biography | Presentation ]
• DFI in Indonesia: An Experience how Interoperability Can Boost DFI; Gunawan Hutagalung, Deputy Director for Technology Implementation, Ministry of Communications and Information Technology, Indonesia [ Biography | Presentation ]
• Lessons Learned from Payments System Interoperability; Carol Benson, Partner, Glenbrook Partners [ Biography | Presentation ]
• Mobile Payment Interoperability in Nigeria: Plotting the Roadmap for Success; 'Niyi Ajao, Executive Director Technology and Operations, Nigeria Inter-Bank Settlement System [ Biography | Presentation ]

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​17:45 - 18:00 ​Closing Session

​18:00 ​Cocktail