Contacting the Irish Aviation Authority
This website provides information on our services, regulatory obligations, and other areas relating to the Irish aviation sector. Before you contact us, please search the website to find answers to your questions.
Any person wishing to communicate information about safety concern may do so at the following page - safety reporting.
* Please note, visits to our offices are by appointment only. Email relevant department below to discuss your query or arrange a meeting.
Aerodromes
For Airport and Aerodrome Certification and Licensing, Offshore Helideck Inspection, wildlife management and racing pigeons.
aerodromes@iaa.ieAeromedical
For FCL and ATC medical certification, Aeromedical Examiners and Aeromedical Centres.
medical@iaa.ieAir Navigation Services Department
For all ATM/ANS certification, applications, safety occurrences, notification of changes and general queries in relation to ATM/ANS.
ansdinfo@iaa.ieAir Passenger Rights
For information on your rights if you have a long flight delay, flight cancellation, denied boarding or downgrading click here. If you have an existing case reference number we will contact you directly. For further information email us.
apr@iaa.ieAir Traffic Services Licensing
For enquires related to the licensing of Air Traffic controllers (ATCOs), Aeronautical Flight Information Services Officers (AFISOs) and Radio Officers (ROs).
atclicensing@iaa.ieAircraft Registration
Aircraft registration applications, deregistration of Aircraft, Aircraft mortgages/IDERA, Aircraft certification and leasing.
registration@iaa.ieAircraft Registration
Aircraft registration applications, deregistration of Aircraft, Aircraft mortgages/IDERA, Aircraft certification and leasing.
registration@iaa.ieAirline Licensing
For information on the requirements and application process for an Air Carrier Operating Licence.
aclicensing@iaa.ieAirworthiness Standards Department
Please direct all inquiries through the primary points of contact at the IAA or the assigned inspector. General inquiries related to Airworthiness matters.
awsd@iaa.ieAviation Security
For Aviation Security Notification and enquiries. To become a Regulated Entity (Known Consignor, Regulated Agent, Known Supplier, Certified Haulier). To request a list of approved Aviation Security Training Organisations (ASTO) and receive the latest version of the NCASP.
avsec@iaa.ieDangerous Goods
See here for general information on the Transport of DG by Air, including Occurrence Reporting form, Exemption and Approval application forms and approved training organisations.
dangerous.goods@iaa.ieDrones / UAS
For general queries relating to Unmanned Aircraft Systems (UAS), commonly known as drones. Registered UAS operators should submit messages through mySRS.
drones@iaa.ieFlight Crew Licensing
For licensing of Aircrew, including private and professional pilots and cabin crew, and the provision of Pilot Theoretical Knowledge Examinations in Ireland.
licensing@iaa.ieFlight Operations Department
Please direct all inquiries through the primary points of contact at the IAA or the assigned inspector. General inquiries regarding Flight Operation Department matters and for further details relating a valid Air Operators Certificate.
fod@iaa.ieGroundhandling
For information on the requirements and application process for a Groundhandling Approval and access fees.
groundhandling@iaa.ieMaintenance Engineer Licensing
For the licensing of Aircraft Maintenance Engineers and the approval of Maintenance Training Organisations within Ireland.
66licensing@iaa.ieMedia Queries
To seek permission for using the IAA logo, media releases, and media-related matters.
media@iaa.ieMySRS
For assistance with registering on the MySRS platform or other technical issues.
mysrssupport@iaa.ieTraining
For all inquiries related to IAA International courses, including requests for courses in languages other than English and group virtual course registration.
Travel Trade
For Travel Agent (TA) or Tour Operator (TO) licensing inquiries, requirements to sell packages/linked travel arrangements in Ireland, checking if a TA or TO is licensed with the IAA, or in the event of a collapse of an Irish-established TA or TO agency.
traveltrade@iaa.ieIn order to ensure an accurate and timely response, please email your query to the relevant team in the above list. For all other enquiries, please contact:
info@iaa.ie
+353 1 603 1100
Office Location
The Times Building, 11-12 D'Olier Street, Dublin 2. D02 T449
Click here for map and directions