How to contact the Bay Area News Group

Main phone numbers and addresses

East Bay Times: 925-935-2525
208 Lindbergh Avenue
Livermore, CA 94551-9512

The Mercury News: 408-920-5000 (voice)
75 E. Santa Clara St.
Suite 1100
San Jose, CA 95113


Newspaper and digital subscriptions customer service:

To report a Mercury News delivery issue, make a payment, place a vacation hold, or make a change to your subscription, please contact our Subscriber Services department at 408-508-5554 or online via the My Account site.

Customer Service Hours:
Monday through Friday: 6:30a.m. – 5:00p.m.
Saturday: 7:00a.m. – 10:30a.m.
Sunday: 8:00a.m. – 10:30a.m.

Subscription Terms:

All Access & Print per week:
45ドル.00 for 7-day
19ドル.50 for 4-day (Thursday through Sunday)
10ドル.90 for Sunday
8ドル.50 for Digital

Print & Basic Digital:
44ドル.90 for 7-day
19ドル.40 for 4-day (Thursday through Sunday)
10ドル.80 for Sunday

Print only per week:
44ドル.75 for 7-day
19ドル.25 for 4-day (Thursday through Sunday)
10ドル.65 for Sunday

Arbitration and Refund policy


East Bay Times:

The Mercury News:


Digital and print advertising:


Reaching the newsroom:


Executives

        • Sharon Ryan, President and Publisher – Responsible for all aspects of the Bay Area News Group
        • Michael Turpin, Executive Vice President/Chief Revenue Officer – Responsible for retail and classified advertising – 408-920-5455
        • Frank Pine, Executive Editor – Responsible for all news coverage – 408-920-5456

Newsroom Leadership Team


Opinion

Archives

Wish Book

Breaking News

East Bay Local News

Bay Area Regional News

South Bay Local News

Sports

Features

Audience

Visuals

Weeklies