Business Cloud Communications is a robust and flexible communications solution designed with team collaboration, mobility, and customer experience in mind. Customers moving from a PBX gain rich functionalities, including auto-attendants, extension-to-extension dialing, customizable calling plans, advanced call handling, unified communication apps for mobility, and collaboration tools for team messaging, video conferencing, virtual whiteboards, and more.
Service providers can extend their business identity and features to other devices — including smartphones and PCs — using our co-brand or custom brand options.
No upfront CAPEX needed with our cloud-based SaaS model for consistent profitability.
Go to market quickly with remote deployment and provisioning — regardless of your customers’ locations, devices, or infrastructures.
Streamline the customer experience. Within minutes, a new hire can chat, talk, meet, and share.
Bundle this all-in-one UC tool with your existing product suite to gain a leg up on the over-the-top competitors.
There’s a clear market need for mobility, chat, and video conferencing — yet only 30% of businesses currently use UCaaS solutions.
Keep revenue growth and monthly costs in sync with scalability that easily meets your customers’ needs.
Users can configure a variety of settings to customize their call experience with ease.
Add an extension or direct numbers in minutes. Cloud voice margins scale in-step with your customers’ needs.
Safeguard against outages and customer downtime — instant forwarding keeps calls connected.
Create a group or set up a queue to route calls the way your customers want in a simple, intuitive interface.
Your customers can utilize smartphones and PCs — without moving to an all-IP system.
Group and private chats and 1:1 messaging enable workers to connect on channels centered on their needs.
Within minutes of joining, an end user can get their own phone number, download the app, and sign in.
Dark/light mode, global search, and custom presence statuses create a personalized user experience.
Ideate in real-time with virtual whiteboard sessions and download the notes afterward.
Stay connected with scheduled and ad-hoc meetings, view past meeting details, and meeting transcriptions.
With robust controls, host or present video, audio, screen share, and more — on any device with the Alianza UC app.
Built on Amazon Chimes video backend engine, all sessions are secure and scalable.
In order to exceed customer expectations and deliver great customer experiences, you need to take a thoughtful approach to selecting digital technology.
The solution should be built with features that appeal to consumer’s digital driven lifestyle.
Let us show you why our cloud platform is the ideal solution to your challenges.