Cut hidden infrastructure and support costs with a platform built for long-term efficiency.

Easily handle growth and traffic spikes—without reworking your infrastructure.

Protect your site with built-in security, active monitoring, and enterprise-grade compliance.

Get guidance from a team that understands your goals—not just your tickets.

Support Articles

Account Help

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Support Articles

Account Help

Password Help

Ask AI

Available 24/7/365. Start here to get the help you need.

Answers to some of the most common billing questions.

Locked out of the User Portal? Go here to change your password.

The most important step to "go live" on a WP Engine site is to update DNS. This article will explain how to manually point DNS to WP Engine.

Learn how to add a domain in the user portal in our article on User Portal domain management.

Follow this link to learn about using Seamless Login from User Portal to WordPress to log in to your environments with just one click.

Read this article for step by step instructions on how to send email from your WP Engine website.

We’ve outlined everything you need to know about adding SSL to your website and how to solve common SSL issues: Secure Sockets Layer (SSL).

Yes! WP Engine has both automated and manual backups, removing the need for any bulky third-party application. Learn more about our backup and restore capabilities.

Yes! Follow this link to learn about our User Portal function called Copy Environment.

Read our WP Engine billing invoice overview to learn about these plan-related functions and more.