Cesium RTOS Support Plan
Whether you are facing a deep technical issue or just have a simple question, our team of embedded software experts is ready to assist you.
With our Cesium Support Plan, we'll ensure you get the most out of your Cesium-based application and can help you protect your engineering investment.
A paid yearly subscription to the Cesium Support Plan provides you valuable access to our support engineers for assistance with problems and questions, at a modest cost. For licensed Cesium RTOS customers, the support plan also allows you to have full access to the latest product updates for both minor and major releases, so that you are always current with the newest features and revisions as they become available.
What's Included
Support Helpdesk
Easy access to our support engineers via our dedicated issue tracking system:
- All requests are logged and tracked through completion
- Submit requests via our website or email
- View the status or update your request online
General Guidance
Our team will guide you through your usage questions regarding any Cesium product and offer suggestions on best practices
Cesium Support
Assistance with problems you may encounter regarding any Cesium RTOS product
Free access to the latest available releases of your licensed Cesium RTOS components.
Example Project Assistance
Help with Cesium example projects to get you up and running quickly
Remote Desk Support
Share your computer screen with our engineers for even faster issue resolution
Phone Support
Need a quick answer? Arrange for a call to connect to our engineers
US-based Support Team
All support engineers are in-house product experts. We don't outsource our services.
If you do not currently have support or would like to learn more, please contact us to see how the Cesium Support Plan can save you valuable engineering time and money.