SUPPORT

All Umoja applications are available.

Upcoming outages ...

Please note that the following Umoja Applications will be undergoing a planned system maintenance on Saturday, 08 November 2025 from 3:00AM to 1:00PM EST (9:00AM to 7:00PM CET)

• Umoja SelfService Portal applications including Umoja Employee and Manager Self-Service (Leave, Travel, HR), SRM/Procurement
• Umoja ECC
• Umoja SRM
• Umoja Enterprise Risk Management (ERM) & Umoja Fire-fighter (GRC)

2. Consult

• Local ESS/MSS Focal Points
• Local Process Experts (LPE's)
• Local Support Arrangements can be found on iSeek HERE

3. Contact

• Unite Service Desk (Available 24/7)​
  • Raise a service desk ticket via Unite (iNeed) Self Service (available in the UN network only); or
  • If you can’t submit a ticket or can’t access Unite Self Service, email and phone contacts are available on iSeek.

• Missions supported by DFS: CLICK HERE

UNITE.UN.ORG/ICTSUPPORT

Click on map for detailed dialing information by Region: