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SUPPORT

Umoja System Status

All Umoja applications are available.

Upcoming outages ...

Please note that the following Umoja Applications will be undergoing a planned system maintenance on Saturday, 08 November 2025 from 3:00AM to 1:00PM EST (9:00AM to 7:00PM CET)

  • Umoja SelfService Portal applications including Umoja Employee and Manager Self-Service (Leave, Travel, HR), SRM/Procurement
  • Umoja ECC
  • Umoja SRM
  • Umoja Enterprise Risk Management (ERM) & Umoja Fire-fighter (GRC)

IF YOU ENCOUNTER AN ISSUE USING UMOJA

2. Consult

  • Local ESS/MSS Focal Points
  • Local Process Experts (LPE's)
  • Local Support Arrangements can be found on iSeek HERE

3. Contact

  • Unite Service Desk (Available 24/7)
    • Raise a service desk ticket via Unite (iNeed) Self Service (available in the UN network only); or
    • If you can’t submit a ticket or can’t access Unite Self Service, email and phone contacts are available on iSeek.

MORE INFORMATION ON OICT'S UNITE SERVICE DESK WEBSITE

UNITE.UN.ORG/ICTSUPPORT

Click on map for detailed dialing information by Region:

Self Service Production Systems Strategic Planning Fundraising

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