Get help with a booking

If you have an issue with your booking, go to Reserve with Google Help.

You will be asked to:

• Select the type of inquiry
• Provide your name
• Provide your email address
• Provide details about your issue
• Name of the business
• Type of the service, like yoga or manicure
• Date and time
• Screenshot of the appointment confirmation email

All users have the opportunity to appeal an outcome and receive a human review of that appeal. Users are limited to one appeal per outcome. Repeated requests to appeal the same outcome may not be reviewed.