Google TV refund policies

If your video won't play properly, before you request a refund, try these tips to fix playback issues.

If you purchased a movie or tv show directly through YouTube (as opposed to through Google Play), and would like a refund for that purchase, review the YouTube refund policies.

Refund availability

Important: These refund policies apply only to movies and shows purchased or rented directly through Google TV.

  • If you haven't started watching it yet, you can request a refund within 7 days of your purchase.
  • If your movie or TV show is defective, unavailable, or doesn't perform as stated, you can request a refund within 65 days of your purchase.
  • If your refund for a movie or TV show is approved, the movie or TV show may be removed from your library and you may not be able to watch it.

Related resources

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