Set up your home security system with Google

Important: Nest Aware subscriptions purchased from Google are now named Google Home Premium, a single subscription for a safer home that builds on Nest's trusted security. It includes essential features like event and continuous video history, intelligent alerts, and emergency calling.
Subscriptions are available through the Google Store and Play Store. Android users can also subscribe directly in the Google Home app.
Google has partnered with home security providers to include Google Nest devices and services as part of their home security systems. Nest Aware subscriptions purchased from home security partners have not changed and will retain the Nest Aware name. The subscription offers intelligent features like 30 or 60-day video history, familiar face detection, 911 emergency calling, and sound events including smoke alarms, carbon monoxide alarms, and glass breaking. With an applicable device, you also get access to your video history, whether it’s event based or 24/7 recordings.

Learn more about Nest Aware and Google Home Premium subscriptions.

Learn more about what you get with a Nest Aware subscription.

Before you begin

Make sure that you have:

  • The mobile app from your home security provider installed on your phone.
  • Your username and password for your security provider's account.
  • Your Google Account email and password.
  • Your Nest devices are powered on and nearby.
Users with existing Nest Aware or Google Home Premium subscriptions through Google

If you previously purchased a Nest Aware or Google Home Premium subscription through Google, you can replace this subscription with Nest Aware managed by your home security provider.

Important: If you migrate to a lower subscription tier, first save clips of footage you want to keep.

Within the setup process, you’ll be asked to migrate your Nest Aware subscription to your home security provider. If you migrate, the original Nest Aware subscription will be terminated immediately.

The camera features and video history data might change subject to the new subscription.

  • If you migrate within the same subscription tier, there will be no changes.
  • If you migrate to a higher subscription tier, you gain:
    • An additional 30-day video history, for a total of 60 days.
    • Access to Continuous Video Recording (CVR).
  • If you migrate to a lower subscription tier, you lose:
    • The additional 30-day video history.
    • Access to Continuous Video Recording (CVR).

Set up Nest Aware managed by a home security provider

Step 1: Start in your security provider's app
To apply a Nest Aware subscription managed by a home security provider to your home, you need to purchase the subscription and a Nest device from a provider.
The Nest Aware service will be managed by your home security service provider and included in their service bill.
Important: If your screen displays an error message, contact your home security provider.
  1. Open the app you use to manage your security system.
  2. Search for an option to add Google Nest. This is often found in the settings or device management section. An overview of the linking process should appear.
  3. Sign in with the Google Account you want to associate with your home security account.
    • This account will be associated with the home you want to use in the Google Home app.

Tip: If you don’t have a Google Account, you can create one.

  1. Choose the home you want to associate with your home security account.
    • If you’re new to Google Nest, you need to create a new home. Use the same address you used with your subscription.
    • If you already have one or more homes in your Google Home app, select the home you purchased the subscription for.
  2. Grant your home security provider permission to manage and access your Google Nest devices and services. You can choose which devices to share and manage:
    • Control & Notification permissions for specific cameras, thermostats and speakers.
    • Familiar face permissions for specific cameras.
    • Monitoring permissions for specific cameras and speakers.
Step 2: Confirm if your Google Account is connected with your home security provider

Important: If your Google Account is successfully linked to your home security provider, Nest Aware should be applied automatically to your home.

From the Google Home app, you can check if the Nest Aware subscription from your home security provider was applied to your home. If the subscription is not applied you can manually apply the subscription:

  1. Open the Google Home app .
  2. Select the home that you assigned to your home security provider.
  3. Tap Home and then Add and then Device and then Link apps or services .
  4. Choose your home security provider.
  5. Tap Apply.
  6. Follow the steps to set up Nest Aware.

Manage your subscription and devices

Add your home security devices to the Google Home app
  1. Open the Google Home app .
  2. Choose the home you assigned to your home security provider.
  3. Tap Home and then Add and then Device and then Link apps or services .
  4. Search and select your home security provider.
  5. Follow the steps to complete the setup.
Remove devices and features with the Google Home app
  1. Open the Google Home app .
  2. Choose Settings and then Services and then Partner Connections.
  3. Select your home security provider to see device permissions.

Tip: You can stop sharing all devices associated with a home security provider by deleting the partner from the Partner Connections screen. You can also delete partner connections from MyAccount.google.com.

Cancel or change Nest Aware managed by a security provider
If you need to cancel or make changes to your Nest Aware subscription, contact your home security provider.

Use voice commands to control your home security devices

You can only control home security devices using voice commands if they are added to a home in your Google Home app. To use voice commands on your home security system, you need a speaker or display that’s linked to the same home in the Home app.

Important: Not all alarms are compatible.

Say "Hey Google" followed by:

  • "Arm my system to away."
  • "Disarm my system." You’ll need to speak your PIN, if required by your provider.

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