Find out why you may not see your ad
Looking everywhere for your ad but still can't find it? If you have a Search ad, you can look for your Search ad with the Ad Preview and Diagnosis tool. It can help you confirm that your Search ad is running without affecting your impressions (which will lower your click-through rate). You can also hover over the speech bubble in the "Status" column of the Ads tab, next to your ad to see more information about its status. If your ad isn't showing, the tool will tell you why and will offer tips to help get your ads up and running.
If you're still having trouble, click the button below that best describes your situation. You'll see a list of possible reasons why you might not see your ad, along with steps to fix the problem.
Select an issue:
Have you entered your billing info?
Was your credit/debit card declined, or, if using direct debit, is your bank account still awaiting verification?
Is your ad approved?
Is your ad approved?
Was your credit card declined?
Is your ad accruing stats?
Is your ad approved?
Was your credit card declined?
Have you opted in to run your ads on high-end mobile devices and Google Display Network?
Are you targeting specific devices?
Has your ad been approved?
Was your credit card declined?
Is your campaign set up to run on the Google Display Network?
Is your ad in the correct format for the site you’re looking at?
Are you running many different sizes of image ads?
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