Lock a device and reset its password (Android)

This feature is available with Cloud Identity Premium edition. Compare editions

Feature available only for Android devices in device owner mode that you add to your company-owned inventory. Learn more

As an administrator, you can protect your organization’s data by locking a company-owned Android device. You can also reset the device’s password.

Lock a device

If you lock a device, users must enter a password before they can use the device.

1. Sign in with an administrator account to the Google Admin console.

   If you aren’t using an administrator account, you can’t access the Admin console.

2. Go to Menu and then Mobile devices.

   Requires having the Services and devices administrator privilege.

3. Select the device and click Lock Device.

Reset a device password

1. Sign in with an administrator account to the Google Admin console.

   If you aren’t using an administrator account, you can’t access the Admin console.

2. Go to Menu and then Mobile devices.

   Requires having the Services and devices administrator privilege.

3. Select the device and click Reset Device Password.
4. Enter and then confirm the new password.
   Make sure the passwords match and that they meet your company's requirements.
5. Click Reset Password.