Verify your identity

This article describes the identity and address verification process required by Google Ad Manager for publishers to continue showing ads and receiving payments.

You're required to verify your personal information (identity and address) for your account. Identity verification is typically required once your earnings reach the verification threshold.

Address verification (PIN) usually follows successful identity verification. Completing both verifications is necessary to continue to show ads and receive payments from Google Ad Manager. This is to confirm the accuracy of your account information and protect you from fraud.

On this page:

• How to verify your identity and address
• Submit your documents for identity verification
• If we can't verify your identity
• Why your ID wasn't accepted and how to fix the issue
• Changing your payments profile name after you complete identity verification

When you're required to verify your identity, we place a temporary payments hold on your account. Note that you won't be asked to verify your address via PIN until after you've successfully verified your identity.

For some accounts, particularly MCM child publisher accounts, address verification may begin immediately after ID verification is complete, irrespective of the earnings threshold.

How to verify your identity and address

1. Sign in to Google Ad Manager.
2. Click Payments, and then Verification check.

3. Under "Identity verification," if prompted, complete the steps to verify your identity by submitting the required documents.

   The "Verification check" section of the Google Ad Manager interface.

4. After successful identity verification, or once your earnings reach the verification threshold, you will be prompted for address verification.

Submit your documents

Here are some tips to successfully submit your documents:

• Use the same full name in all documents.
• Submit documents that are current and not expired.
• Capture the entire document. The photo should be readable and in focus.
• Keep your image free of reflections and glare.
• Incomplete or obstructed documents or dark or blurry photos won't be accepted.
• Uploading documents or photos other than your ID may result in account suspension.

Document requirements for individual accounts

Your ID document must be a government-issued photo ID. Acceptable documents typically include a passport, driver's license, national ID card, or residence permit (not an exhaustive list). The name and issuing country on the ID must match the information in your payments profile. Ensure the documents are valid and not expired.

Document requirements for business accounts

For organizations, you'll generally need to provide:

• Organizational registration documents: Examples include IRS documents, certificates of business incorporation, SEC filings, or business credit reports. These documents must allow Google to confirm the current existence of the organization and be issued by an official authority (for example, government agency, chamber of commerce). Expired documents or those suggesting the organization no longer exists are not acceptable. Utility bills, bank statements, insurance statements, or rental agreements are generally not accepted as primary proof of organization.
• Government-issued photo ID of an authorized representative: This is typically required for an admin of the Google Ads account or payments profile. The name and issuing country on the ID should align with the information provided. Ensure the ID is valid and not expired.
  

If we can't verify your identity

Sometimes we're unable to verify your identity from the documents you provide, for example, if they're blurry, unreadable, or don't meet the requirements. We'll let you know if this happens and invite you to resubmit. Carefully review the reason for rejection provided in the notification and resubmit the documents accordingly.

To prevent abuse, we allow a limited number of verification attempts. If you've reached your limit of attempts, please contact us.

Why your ID wasn't accepted and how to fix the issue

Changing your payments profile name after you complete identity verification

After you've successfully verified your identity, you may not be able to change your name in your payments profile. If you have a valid reason to change your name, contact us.