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#1410 Appointment issues sync with 4.2.1 that do not happen with 4.1.33

open
nobody
Sync issue (6)
2025年09月05日
2025年04月23日
No

Two different issues in the attached file. 4.2.1 has some sync issues that moving back to 4.1.33 resolves.
[Note: I never loaded 4.2.0 ]
In four(4) cases across two different days a 30 min repeating appt time adds hours to 0600 from different start times and will not sync saying both Outlook and Google have changed - however deleting from both Outlook 2021 and Google - it comes back. I tried reset matches - no help.
The other issue doesn't report to the sync details & log window, but has several notes and is included at the bottom of the attached file as it may have some useful debug info.

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Discussion

  • Chess McKinney

    Chess McKinney - 2025年04月24日

    I should add that after going back to 4.1.33 and it working without the issue, then installing 4.2.1 again, same issues. Going back to 4.1.33 good again...
    I then loaded 4.2.0 and the issues happens there too... Back to 4.1.33 all good again.
    In both 4.2.0 & 4.2.1 the sync would start with every appt showing as Outlook updated Google

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  • Chess McKinney

    Chess McKinney - 2025年04月27日

    UPDATE - While I still do not understand the issues shown in the log file, I do have more information. I noticed that I have set the SYNC WINDOW for months PAST to 1 month. If I change that to 4 months so that the 1/2/25 and 1/15/25 are covered, then I get the same issues for those 4 appointments that I get with 4.2.0 & 4.2.1.
    So it looks like the Months PAST setting with 4.2.0 and 4.2.1 are going back beyond the one month set for some reason. In all 4 cases these are recurring appointments where one occurrence was changed. And maybe this is why they come back after been deleted from Outlook and Google and why the check is going back more than a month... the later versions follow the entire recurring event time window.

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  • Michael Armstrong

    Michael Armstrong - 2025年09月05日

    That is what I ended up doing. Also, 4.1.33 does not list every contact whether it is or is not updated which takes a long time to list all 350+ contacts.

    Hopefully they will fix so we can move back to the current version. Until then, I suppose we are stuck on this older version.

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