Culture
If You Want People to Remember, Tell a Story 4 minutes read.
"In the madhouse pressure cooker environment of running a startup, too few CEOs, founders, and executives recognize the power of a story to set expectations. They pop a value like "ownership" up on a slide in an all-hands and expect people to get what it means. Some might. Many won’t. Instead, take ten minutes. Tell the story of García. Let it be known that any and all who can carry a message to García on your team will be rewarded, because that is what ownership and reliability look like." -- People will forget what you said, people will forget what you did, but people will never forget how you made them feel. Stories can drive such emotion.
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Pick One and Own It 7 minutes read.
Understanding your product's unique advantage over the market and how to pitch it to deal with objections can serve all of us in how we build products.
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Leveraging AI for Efficient Incident Response 7 minutes read.
Fascinating to read how Meta is using AI to reduce their time to resolve production incidents. It's unclear how much it would help smaller startups, and how generic the solution can get given the impact of finetunning. Using LLM to correlate incidents to mitigations (action items taken) and changes in code (and configuration) is a promising direction. I took some inspiration from that to see if the method can be used elsewhere, e.g., to explain tickets opened related to recent changes.
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