Culture
How to Fix Broken Teams 5 minutes read.
This post covers a healthy framework to consider when dealing with a broken team that you must revive and put on track again: "Luckily, as ridiculously bad as situations can seem, most teams break in very similar ways. And, even more luckily, most teams can be fixed in similar ways." This advice is critical for the leader in charge of making the change: "Don’t ever lose your cool. Ever. If you let negative teammates break your cool, you lose, full stop. All it takes is one break in your composure to give people the fodder to show that you are not to be trusted. Remember that in almost every situation, you can just say "I’ll think about it and get back to you," or say nothing."
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Does the Product Get Better Over Time? (And How to Assess That) 3 minutes read.
Nikhil Basu Trivedi covers the questions and data to understand and assess the quality of the product over time. Given that we often look at our product as if it's our masterpiece (dare I say, our baby?), Nikhil's suggestions are a healthy way to get a balanced perspective. This is one of the best ways I believe to see the product's value over time: "If the product’s actually getting better over time, it should show up in quantitative data, such as newer cohorts retaining better than older cohorts, and, in general, net retention growing over time."
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Technical Skills Are Overrated. Focus on Your Attitude. 4 minutes read.
When hiring someone, you take a bet on their growth rate and the impact they'll bring on their surrounding. Dave Anderson with an important reminder on hiring for potential (self-learners with proven records) and energy makers: "When we did our debrief at the end of the interview, every interviewer had the same impression. Chen was below the bar on all technical measures (design, coding, algorithms). On the other hand, he was enthusiastic, energetic, self-critical about his technical gaps, and excited to hear constructive feedback, and he demonstrated a drive to improve himself."
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