Ask Questions, Repeat the Hard Parts, and Listen 7 minutes read.
This post by Michael Lopp should be a must-read for every manager with over a couple of years of experience (after the initial surviving mode is over): "My next strategy. Repeat the complex parts of the problem. There are two reasons I’m doing this. First, if this were an easy and uncomplicated decision, you would’ve already made it. There is intricate detail to be understood here, and humans, especially when stressed, are fantastic at glossing over intricate details, so I will repeat any part that I feel might need more clarification. Barring that, I’ll repeat what I consider critical parts of this decision. Second, I’m stalling for time. I still really want you to decide. It happens less than during question and answer time, but frequently when I clarify a missing detail or restate a core thesis, you decide"
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