Listening Tours: Not Just for New Leaders 4 minutes read.
"Listening tours during onboarding are a proven, well-known practice in leadership circles. However, many of us put this valuable tool away after we feel onboarded." -- Chris Schillinger inspired me to look at this tool and think where we can practice it more with our leadership team.
Read it later via
Instapaper.
Share
it via
Twitter
or
email.
Capital (In)Efficiency 7 minutes read.
The biggest problem with looking at productivity as a proxy for our team's ability to produce value for our customers is our inability to measure productivity properly (hence, a new framework every few years, such as SPACE, DORA, etc.). It's like trying to use income to measure happiness. Yes, there is some correlation (money can solve money problems), but you still encounter miserable millionaires. Or as John Cutler puts it: "This means that there is almost certainly talk about employee productivity, efficiency, and effectiveness in your company. But behind these conversations is the most basic act of narrative clash and framing. [...] When you walk into a meeting to talk about productivity or efficiency, you are walking into a meeting with the last decade of wax and wane and individual professional identity (and financial outcomes.)"
Read it later via
Instapaper.
Share
it via
Twitter
or
email.