Culture
Slack - Deliberately Leaving Time for Unplanned Work 3 minutes read.
I've covered before the idea of having enough time captured for unplanned work. This is the idea behind planning for "Slack" (not the app). This conjecture is important to align and agree on with your customers, peers, and the leadership team: "For planning and coordination, higher confidence is often worth more than trying to maximize throughput." -- It's worth understanding how much you want to invest in unplanned work by getting closer to your customers, investing in productivity tools, and solving small bugs that cause friction (context switches, annoyance, or anything else)
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Love This Memo From Steve Jobs 2 minutes read.
Headcount is a vanity metric. Dunbar's number should teach us about the downsides of being bigger (in people) than our company's stage and needs. Managers are important at a certain stage. Having enough time for "Maker Mode" (also for managers) is critical, and top leadership must support and promote it. Nothing is good or bad by itself. It's understanding the tradeoffs and the pains or requirements (needs) and making the right decisions based on what we try to optimize for.
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Why You Should Run Your Platform Team Like a Product Team 5 minutes read.
"The platform team’s main goal is to help developers safely ship software as quickly as possible while meeting the needs of organizational stakeholders. The organization stakeholders are often looking for secure-by-default infrastructure workflows, compliance guardrails, reduction of tickets and inefficiencies and the reduction of costs through the elimination of infrastructure sprawl among other requirements. Many of these areas are blind spots for development teams but are critical to the "safety" element of shipping software." -- I've seen the power of having a Customer Advisory Board (CAB) for Platform teams as a great way to influence the roadmap and help "Build in Public" so Product Teams can understand and rely on Platform Teams when they build their roadmaps.
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