Culture
Learning From the Incident You Didn't Have 5 minutes read.
"At Netflix, we started the OOPS project to encourage engineering teams to self-report when they encounter an operational surprise. This writeup contains a narrative description of the events that led to surprise, and identifies contributors, mitigators, risks, and challenges in handling, which is the same writeup structure we use for incidents that we investigate." -- Understanding the shortcoming of Surveriship Bias (only learning from negatives) is a powerful mindset when we think about getting better as a team. Looking at surprising behaviors, good or bad, gives us more room to explore and learn.
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Build Your Career on Dirty Work 5 minutes read.
"Often people look at these difficult business domains as intractable problems. One signpost for high-value dirty work is persistent proposals to hire a team that will make the problem go away (often in someone else’s department!). [...] A warning: do not, in any circumstances, normalize the pain you’ve accepted. You must fight tenaciously to fix the issue. Embrace the dirty work, and then be the leader who solves it comprehensively and scalably." -- This is such a solid advice to focus and get your entire team 20% more productive (which makes your impact 1.2 * number of people). It reminds me of Choose Boring Technology Club (google it up if you didn't read it so far) when it comes to stop and think how to make better decisions on where to invest.
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