Culture
Hiring vs Nurturing Managers 4 minutes read.
While you can play with the ratio João Alves suggests, it's helpful to see how he analyzes it - hiring for experience to reduce the learning curve can be more critical when it comes to humans (vs. building systems or business domain). What would you do as a CTO or VP Eng? Why?
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Optimizing Bugs Fix Policy 5 minutes read.
We often fear bugs in production. This is obvious as we reduce our customers' value, interfering in their success and usage of the product. Handled well though (low MTTD and MTTR), you can leverage that to build a stronger relationship with your customers. You show them you care. You show that you listen. You show them that you're quick to handle that and gather feedback to learn how they've noticed it so you can build better alerts for the future. David Cohen shares how you can approach it effectively.
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Building Products at Stripe: Go Deep, Move Fast, and Build Multi-Decade Abstractions 8 minutes read.
"We talk a lot about building multi-decade abstractions. I personally like to think 10 to 30 years to get out of the three- to five-year mode, but generally here people do say "multi-decade" a lot. Patrick and John and the entire leadership team are clear that this is a long-term bet and that we’re still very early. That long time horizon comes from the top, and it’s in the culture. And my sense is it’s been like that at Stripe since day one." -- Stripe is a fascinating company with probably two of the best founders in the world. As it's still a relatively new company (late 2011), you can learn from it and pick up practices or ideas to bring your team and company.
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