Culture
The Power of Incentives: Inside the Hidden Forces That Shape Behavior 8 minutes read.
"Sometimes the solution to a behavior problem is simply to revisit incentives and make sure they align with the desired goal." -- Use this post by Shane Parrish (his podcast is one of my favorites) to think about the type of incentives are being used in your organization, and which reinforcement schedules are applied. One must-have element in a working place is to add a clear and explicit definition (in writing!) of roles and responsibilities. People shouldn't try to guess what is considered a desired behavior.
Read it later via
Instapaper.
Share
it via
Twitter
or
email.
Developer on Call 6 minutes read.
On-call rotation on the entire team is a must have to produce skin in the game and align incentives (i.e. build a system robust enough so no one will need to wake up at night), we just need to make sure that as leaders we allow for the right practices to take place: provide the time to invest in monitoring, alerts, good deployment systems, good system tests coverage, have relevant workshops and expertise in place etc. Managers should have skin in the game as well - without providing the above, great people will leave. Organizations should fire managers (and openly discuss it as an explicit expectation when hiring) who fail to nurture and promote such environment.
Read it later via
Instapaper.
Share
it via
Twitter
or
email.
Some Notes on Running New Software in Production 5 minutes read.
Understanding the limitations of what would be considered as "safe playground" vs. production incident is an interesting skill to practice while trying new stack. This is heavily dependent on the business we have, but also on the safety measurements we have in place (e.g. feature flags, canary testing, blue/green deployments, DLQ, Circuit Breaker, retry mechanisms etc.) -- this is true for everything new you try, not just around technology. Do people feel comfortable to try things out without the weight of "I might kill the business"?
Read it later via
Instapaper.
Share
it via
Twitter
or
email.