Culture
8 Mistakes We Made in Our Company’s First 8 Years 10 minutes read.
I really enjoyed reading Brennan McEachran thoughts and lessons learned from running his company SoapBox. My favorite takeaway was "Thinking it will get better" where this lesson took me too many years to learn: "Don’t keep waiting for there to be more time. I have racked up so much relationship debt, so much personal debt, so much family debt because I’m waiting for things to be less crazy. It’s never not crazy. You have to make the rest of your like work at the same time — and if you can’t do that at 10 people, you’re not going to do it at 100 or 1,000 people."
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Introducing SREs, TPMs and Other Specialized Roles. 8 minutes read.
This post by Will Larson should be used as a mental framework when considering introducing new specialized roles in your company. Asking the questions Will suggests can better prepare the organization, and new hires, for this transition. I've bookmarked it for the next time I'm thinking of creating such a role (currently on my mind: having a System Resilience Engineer.)
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Why Do Things Go Right? 8 minutes read.
"This means that focusing on people as a problem to control—increasing surveillance, compliance and sanctioning—does little to reduce the number of negatives" - when you do a Postmortem (or a BetterNext, as I like to call them) remember that we all suffer from the Survivorship bias, looking only on the exceptions (or failures) instead of learning from the entire spectrum of events, good or bad. We should ask ourselves not only where we failed, but also what we did to enable success so far. One tip I'd share: read about KFI (Key Failure Indicator) as it provides a nice way to balance the wrong kind of optimizations or learning when choosing KPIs.
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