Eric Rihm
Network Engineer and Systems Administrator with 4+ years of experience leading the installation, configuration, and support of software, hardware, and networks for hundreds of small to mid-sized technology companies across a wide range of industries.
Hands-on IT Specialist and Trusted Advisor focused on working with diverse, cross-functional teams to drive technology and digital transformation, optimize organizational productivity, and increase network stability, performance, and security at scale.
What I Do
Network Architecture & Design
Designing and deploying custom LAN/WAN architectures for small to mid-sized businesses. Covers the full lifecycle from topology planning through implementation across Cisco, Meraki, Ubiquiti, and Sophos platforms.
Data Analytics
Turning network telemetry and system data into actionable insights. Identifying performance trends, capacity risks, and optimization opportunities to support informed infrastructure decisions.
Cybersecurity
Proactive defense strategy spanning firewall management, vulnerability assessment, SIEM monitoring, and endpoint protection. Focused on identifying and mitigating threats before they become incidents.
Infrastructure Management
End-to-end infrastructure oversight including performance monitoring, device configuration, troubleshooting, and vendor coordination. Keeping systems stable, secure, and aligned to business needs.
Resume
4 Years of ExperienceExperience
2023
QualityIPNetwork Engineer
Plan, design, and develop LAN/WANs and ensure the stability and integrity of voice, data, and wireless network services for 300 clients with 500+ staff across various industries using mixed Cisco, Sophos, Meraki, Fortinet, and Ubiquiti tech stacks.
2022 - 2023
MRI SoftwareData Analyst
Manage database administration, system engineering and technical support for a real estate software company serving 45,000+ clients, 20.1m units, 4.2m leases, and 300+ partners in 170+ countries.
2019 - 2022
OBMIT Technician
Led IT operations for a company delivering managed IT services, VOIP phone systems, print solutions, cybersecurity, and compliance programs for 2,000+ SMBs in and around Ohio.
Certifications
2023
CompTIACySA+ (Cybersecurity Analyst)
Credential ID BN07Z1ERBN441J51
Expires Dec 2029
2023
CompTIASecurity+
Credential ID 5RTPL2MFQCBEQ5GN
Expires Dec 2029
2023
CompTIANetwork+
Credential ID CH9DTG6HS3Q1Q65E
Expires Dec 2029
2024
HashiCorpTerraform Associate
Credential ID HCTA0-003
Expires Jan 2026
2023
SophosFirewall Engineer
SFOS v19.5
Expires May 2024
Education
2026
Western Governors UniversityMaster of Business Administration
Concentration: IT Management
2024
Western Governors UniversityBachelor of Science
Major: Network Engineering and Security