Easy troubleshooting and customizable retention
Each Stream’s activity feed gives you full access to the data you need including delivery events, bounces, opens, and clicks. By default, Postmark stores these insights for 45 days—and you can adjust the data retention time to your needs.
Store as much (or as little) data as you need
Postmark stores the full content and message history for every email for 45 days, and our Messages API makes it easy to retrieve the data you need. You can also adjust retention from 0 to 365 days with our Retention Add-on.
Use Webhooks to notify your application of crucial events
Not only can you track bounce, delivery, open, and click events—you can also use webhooks to simplify API calls, send tracking information back to your product, and share activity data (like complaints or subscription changes) with other platforms to keep a holistic view of customer activity.
Understanding what types of emails are bouncing, being marked as spam, or being blocked by an ISP makes it easy to know when an email was sent and what happened to it. On top of all the tracking info, in almost four years with Postmark, I can’t remember a single time an outage impacted our business.
Detailed information on every single email, its recipients, and message events.
In addition to storing the full content of your emails, Postmark also records when the receiving mail server accepted the email, whether there were any errors with recipients, and with open tracking enabled, when the email was read, by who, and from what email client and location.
Access to each recipient’s message and delivery history.
Need to research the history of a specific email address? Maybe it’s bouncing? Maybe there are soft bounces like a full inbox? Maybe it’s a simple typo? Postmark organizes all of the history and activity for each email address so you can get the full story with minimal effort.
High level reports and analytics for proactive improvements.
Postmark tracks an incredible amount of granular detail, but sometimes, it helps to see the high-level trends so you can work on improving open rates for your welcome emails or decrease bounces across the board. Send better emails with lessons learned from your Postmark dashboards.
Tagging lets you group specific sets of emails for easier reporting.
Ever wondered if the open rate for your welcome emails is as good as your receipts? What if your comment notifications are bouncing or being reported as spam by your users? Postmark’s tags let you view reports for each set of emails in isolation so you you have the data you need to always improve your emails.