Creating New Content... Library Never loads

Submitted by mymusicexpert on Thu, 09/20/2018 - 21:40

So I went to create a new game today using the "Find the Hotspot" library, and when I chose it from the dropdown it won't load. It just sits there drawing a circle and says please wait. But it never loads. I tried a couple others and the same thing... nothing is loading to allow me to create new content.

Help!

mymusicexpert

Fri, 09/21/2018 - 02:13

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Corrupted?

There are multiple entries for almost every library type. Are they corrupted?

Help!

BV52

Fri, 09/21/2018 - 05:02

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Hi mymusicexpert,You might be

Hi mymusicexpert,

You might be correct but before we jump to any conclusions, please provide the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52