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This repository was archived by the owner on Jul 24, 2023. It is now read-only.

Commit 39c39c2

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author
cd155
committed
add OO parts
1 parent 8422c62 commit 39c39c2

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3 files changed

+104
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3 files changed

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‎src/OODesign/CallCenter/Employee.java

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package CallCenter;
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// 7.2
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// Imagine you have a call center with three levels of employees:
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// respondent, manager, and director. An incoming telephone call must be
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// first allocated to a respondent who is free. If the respondent can't
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// handle the call, he or she must escalate the call to a manager. If the
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// manager is not free or not able to handle it, then the call should be
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// escalated to a director. Design the classes and data structures for
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// this problem. Implement a method dispatchCall() which assigns a call
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// to the first available employee.
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// class employee:
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// property:
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// levelType
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// isAvailable
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// nextLevel
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// callNumber
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// function:
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// signCall()
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// completeCall()
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// static method:
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// dispatchCall([respondent], call)
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// 1. find the first available respondent, sign a call
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// or 2. find the first available manager, sign a call
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// or 3. find the first available director, sign a call
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// getFirstResp([respondent]) -> a list of employee
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// getFirstManager([respondent]) -> a list of employee
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// getFirstDirector([respondent]) -> a list of employee
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// check Resp, manage, director, to find the first one
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public class Employee
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{
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private String levelType;
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private Boolean isAvailable;
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private Employee supervisor;
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private String callNumber;
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public String name;
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public Employee()
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{
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levelType = "";
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isAvailable = false;
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supervisor = null;
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callNumber = "";
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}
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public void signedCall(String callNumber)
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{
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this.callNumber = callNumber;
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isAvailable = false;
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}
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public void completeCall()
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{
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this.callNumber = null;
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isAvailable = false;
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}
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}

‎src/OODesign/CallCenter/callFunc.java

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package CallCenter;
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import java.util.*;
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public class callFunc {
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public static void dispatchCall(List<Employee> respondents)
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{
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};
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private static Employee[] getFirstResp(List<Employee> respondents)
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{
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List<Employee> potEmp = new ArrayList<Employee>();
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for (Employee emp: respondents)
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{
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}
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return new Employee[0];
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};
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private static Employee[] getFirstManager(List<Employee> respondents)
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{
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return new Employee[0];
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};
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private static Employee[] getFirstDirector(List<Employee> respondents)
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{
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return new Employee[0];
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};
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}

‎src/OODesign.txt renamed to ‎src/OODesign/OODesign.txt

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1. find the first available respondent, sign a call
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or 2. find the first available manager, sign a call
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or 3. find the first available director, sign a call
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getFirstResp([respondent]) -> a list of employee
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getFirstManager([respondent]) -> a list of employee
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getFirstDirector([respondent]) -> a list of employee
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check Resp, manage, director, to find the first one

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