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IDE doesn't start when proxy configuration is required to access network #1438

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topic: codeRelated to content of the project itself type: imperfectionPerceived defect in any part of project
@fpistm

Description

Describe the problem

I've installed the new official release 2.0.0 (on Windows 10 and Linux Ubuntu 20.04 LTS) from archive.

When launching it, I got this windows and nothing happen.
image

The logs show it fails when network access are performed:

Starting backend process. PID: 669267
[669288:0915/110646.964823:ERROR:sandbox_linux.cc(374)] InitializeSandbox() called with multiple threads in process gpu-process.
Using browser-only version of superagent in non-browser environment
Configuring to accept webviews on '^.+\.webview\..+$' hostname.
root INFO Configuration directory URI: 'file:///local/home/<username>/.theia'
root INFO Backend Object.initialize: 7.4 ms [Finished 1.227 s after backend start]
root INFO Backend Object.configure: 5.7 ms [Finished 1.227 s after backend start]
root INFO Backend MessagingContribution.onStart: 2.9 ms [Finished 1.227 s after backend start]
root INFO Backend OSBackendApplicationContribution.configure: 0.7 ms [Finished 1.293 s after backend start]
root INFO Backend DefaultWorkspaceServer.onStart: 0.6 ms [Finished 1.293 s after backend start]
root INFO Backend LocalizationBackendContribution.configure: 0.3 ms [Finished 1.294 s after backend start]
root WARN Backend LocalizationBackendContribution.initialize took longer than the expected maximum 50 milliseconds: 66.3 ms [Finished 1.294 s after backend start]
root INFO Backend TaskBackendApplicationContribution.onStart: 0.5 ms [Finished 1.294 s after backend start]
root INFO Backend ElectronTokenBackendContribution.configure: 1.7 ms [Finished 1.296 s after backend start]
root INFO Backend PluginDeployerContribution.initialize: 0.8 ms [Finished 1.297 s after backend start]
root INFO Backend ConfigServiceImpl.onStart: 1.4 ms [Finished 1.298 s after backend start]
root INFO Backend WebviewBackendSecurityWarnings.initialize: 0.7 ms [Finished 1.299 s after backend start]
root INFO Backend ArduinoDaemonImpl.onStart: 1.6 ms [Finished 1.300 s after backend start]
root INFO Backend NodeFileUploadService.configure: 2.9 ms [Finished 1.301 s after backend start]
daemon INFO Starting daemon from /local/data/ide/arduino/arduino_2.0.0/resources/app/node_modules/arduino-ide-extension/build/arduino-cli...
discovery-log INFO start
discovery-log INFO start new deferred
root INFO Backend BoardDiscovery.onStart: 1.5 ms [Finished 1.303 s after backend start]
root INFO Backend FileDownloadEndpoint.configure: 0.8 ms [Finished 1.303 s after backend start]
root INFO Backend AuthenticationServiceImpl.onStart: 0.7 ms [Finished 1.305 s after backend start]
root INFO Backend PluginApiContribution.configure: 0.8 ms [Finished 1.305 s after backend start]
root INFO Backend HostedPluginReader.configure: 0.4 ms [Finished 1.306 s after backend start]
root INFO Backend HostedPluginReader.configure: 0.2 ms [Finished 1.306 s after backend start]
root INFO Backend PlotterBackendContribution.configure: 0.5 ms [Finished 1.307 s after backend start]
root INFO Theia app listening on http://localhost:35383.
root INFO Finished starting backend application: 5.4 ms [Finished 1.311 s after backend start]
root WARN The local plugin referenced by local-dir:/local/home/<username>/.arduinoIDE/plugins does not exist.
root WARN The local plugin referenced by local-dir:/local/home/<username>/.arduinoIDE/extensions does not exist.
root WARN The local plugin referenced by local-dir:/local/home/<username>/.arduinoProIDE/plugins does not exist.
root INFO PluginTheiaDirectoryHandler: accepting plugin with path
root INFO Resolved "cortex-debug" to a VS Code extension "cortex-debug@0.3.10" with engines:
root INFO PluginTheiaDirectoryHandler: accepting plugin with path
root INFO Resolved "vscode-arduino-tools" to a VS Code extension "vscode-arduino-tools@0.0.2-beta.5" with engines:
root INFO PluginTheiaDirectoryHandler: accepting plugin with path
root INFO Resolved "vscode-builtin-cpp" to a VS Code extension "cpp@1.52.1" with engines:
root INFO PluginTheiaDirectoryHandler: accepting plugin with path
root INFO Resolved "vscode-builtin-json" to a VS Code extension "json@1.46.1" with engines:
root INFO PluginTheiaDirectoryHandler: accepting plugin with path
root INFO Resolved "vscode-builtin-json-language-features" to a VS Code extension "json-language-features@1.46.1" with engines:
root INFO PluginTheiaDirectoryHandler: accepting plugin with path
root INFO Resolved "vscode-language-pack-cs" to a VS Code extension "vscode-language-pack-cs@1.69.0" with engines:
root INFO PluginTheiaDirectoryHandler: accepting plugin with path
root INFO Resolved "vscode-language-pack-de" to a VS Code extension "vscode-language-pack-de@1.69.0" with engines:
root INFO PluginTheiaDirectoryHandler: accepting plugin with path
root INFO Resolved "vscode-language-pack-es" to a VS Code extension "vscode-language-pack-es@1.69.0" with engines:
root INFO PluginTheiaDirectoryHandler: accepting plugin with path
root INFO Resolved "vscode-language-pack-fr" to a VS Code extension "vscode-language-pack-fr@1.69.0" with engines:
root INFO PluginTheiaDirectoryHandler: accepting plugin with path
root INFO Resolved "vscode-language-pack-it" to a VS Code extension "vscode-language-pack-it@1.69.0" with engines:
root INFO PluginTheiaDirectoryHandler: accepting plugin with path
root INFO Resolved "vscode-language-pack-ja" to a VS Code extension "vscode-language-pack-ja@1.69.0" with engines:
root INFO PluginTheiaDirectoryHandler: accepting plugin with path
root INFO Resolved "vscode-language-pack-nl" to a VS Code extension "vscode-language-pack-nl@1.48.3" with engines:
root INFO PluginTheiaDirectoryHandler: accepting plugin with path
root INFO Resolved "vscode-language-pack-pt-BR" to a VS Code extension "vscode-language-pack-pt-BR@1.69.0" with engines:
root INFO PluginTheiaDirectoryHandler: accepting plugin with path
root INFO Resolved "vscode-language-pack-ru" to a VS Code extension "vscode-language-pack-ru@1.69.0" with engines:
root INFO PluginTheiaDirectoryHandler: accepting plugin with path
root INFO Resolved "vscode-language-pack-tr" to a VS Code extension "vscode-language-pack-tr@1.69.0" with engines:
root INFO PluginTheiaDirectoryHandler: accepting plugin with path
root INFO Resolved "vscode-language-pack-zh-hans" to a VS Code extension "vscode-language-pack-zh-hans@1.69.0" with engines:
daemon INFO {"level":"info","msg":"Using config file: /local/home/<username>/.arduinoIDE/arduino-cli.yaml","time":"2022-09-15T11:06:48+02:00"}
{"level":"info","msg":"arduino-cli version 0.27.1","time":"2022-09-15T11:06:48+02:00"}
{"level":"info","msg":"Executing `arduino-cli daemon`","time":"2022-09-15T11:06:48+02:00"}
{"IP":"127.0.0.1","Port":"36433"}
daemon INFO Daemon is running.
root INFO ---- DURATION: loadCliConfig took 69.967 ms. Args: [] ----
daemon INFO {"level":"info","msg":"Loading hardware from: /local/home/<username>/.arduino15/packages","time":"2022-09-15T11:06:48+02:00"}
daemon INFO {"index":"/local/home/<username>/.arduino15/library_index.json","level":"info","msg":"Loading libraries index file","time":"2022-09-15T11:06:48+02:00"}
{"dir":"/local/home/<username>/.arduino15/libraries","level":"info","location":"ide","msg":"Adding libraries dir","time":"2022-09-15T11:06:48+02:00"}
{"dir":"/local/home/<username>/Arduino/libraries","level":"info","location":"user","msg":"Adding libraries dir","time":"2022-09-15T11:06:48+02:00"}
root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Loading index file: loading json index file /local/home/<username>/.arduino15/package_index.json: open /local/home/<username>/.arduino15/package_index.json: no such file or directory
root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not found
root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not found
root ERROR Detected an error response during the gRPC core client initialization: code: 9, message: Loading index file: reading library_index.json: open /local/home/<username>/.arduino15/library_index.json: no such file or directory
root ERROR The primary packages indexes are missing. Running indexes update before initializing the core gRPC client
daemon INFO {"level":"info","msg":"Updating libraries index","time":"2022-09-15T11:06:48+02:00"}
{"level":"info","msg":"URL: https://downloads.arduino.cc/packages/package_index.tar.bz2","time":"2022-09-15T11:06:48+02:00"}
{"level":"info","msg":"Updating index","time":"2022-09-15T11:06:48+02:00","url":{"Scheme":"https","Opaque":"","User":null,"Host":"downloads.arduino.cc","Path":"/packages/package_index.tar.bz2","RawPath":"","ForceQuery":false,"RawQuery":"","Fragment":"","RawFragment":""}}

Third step:

So I've added manually the proxy setting in the newly created config ~/.arduinoIDE/arduino-cli.yaml (linux)

network:
 proxy: http://<username>:<password>@<proxy>:<port>

Finally I was able to get the IDE properly started.

To reproduce

Works behind a proxy.

Expected behavior

  • Warn user properly instead of having empty windows with 'splashscreen' or proposed to configure network proxy.
  • Document proxy settings requirements for Arduino IDE 2.0.0

Maybe partially linked to #29

Arduino IDE version

2.0.0

Operating system

  • Windows
  • Linux

Operating system version

  • Windows 10
  • Ubuntu 20.04 LTS

Additional context

Workaround

  1. Select File > Quit from the Arduino IDE menus if it is running.
  2. Use any text editor to open the file at the following path:
    • Windows:
      C:\Users\<username>\.arduinoIDE\arduino-cli.yaml
      
      (where <username> is your Windows username)
    • Linux:
      ~/.arduinoIDE/arduino-cli.yaml
      
      ❗ The ~/.arduinoIDE/ folder may be hidden by default in your file manager and terminal.
    • macOS:
      ~/.arduinoIDE/arduino-cli.yaml
      
      ❗ The ~/.arduinoIDE/ folder is hidden by default. You can make it visible by pressing the Command+Shift+. keyboard shortcut.
  3. Add the following lines anywhere in the file:
    network:
     proxy: <proxy scheme>://<username>:<password>@<proxy address>:<port>
    Where the placeholders are:
    • <proxy scheme>: the URL scheme for your proxy server.
      One of the following:
      • http
      • socks5
    • <username>: the username of your proxy server credentials.
    • <password>: the password of your proxy server credentials.
    • <proxy address>: the address of your proxy server.
    • <port>: the port of your proxy server.
  4. Save the file.
  5. Start Arduino IDE.

Additional reports

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Issue checklist

  • I searched for previous reports in the issue tracker
  • I verified the problem still occurs when using the latest nightly build
  • My report contains all necessary details

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