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Capacity dashboard doesn't load if incorrect backup.framework.provider.plugin value is given #12449

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@abh1sar

Description

problem

Discussed in #12437

Originally posted by chunkyen January 15, 2026
image

Ok, I found the culprit after examining the management log files.
It is related to backup provider:

ERROR [c.c.a.AlertManagerImpl] (CapacityChecker:[ctx-1be179aa]) (logid:93156341) Exception in CapacityChecker com.cloud.utils.exception.CloudRuntimeException: Failed to find backup provider by the name: nas, networker
I tried to add multiple backup provider as shown in the helper text, but it resulted in the above error and also somehow affected the CapcityChecker that is responsible to display the stats on the dashboard. Removing it solves the issue.

versions

The versions of ACS, hypervisors, storage, network etc..

The steps to reproduce the bug

...

What to do about it?

Capacity dashboard should how up correctly even if backup provider configured is wrong.

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