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Pattern lines are not showing up on my mat #354

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Janetk5 asked this question in Q&A
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I have been using Pattern Projector successfully for several months. Today when I went to project the pattern, only the layers tab and the pattern parts labels show up, but not the actual lines to cut along. I tried rebooting my computer but it's still doing the same thing. I also re-downloaded the pattern, tried opening other patterns, with no success. Can anyone help me?
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Replies: 9 comments

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@Janetk5 sorry for this issue! Are you able to share a screenshot showing what you see when loading a pattern? Here are a few suggestions:

Try a different browser: Chrome, Edge, and Firefox work best
Try a different version of PP: there's beta.patternprojector.com (it has the newest features) and old.patternprojector.com (it's the previous version of the site before the latest update a few weeks ago)
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@Janetk5 which pattern was it? This problem can sometimes be fixed by using line width tool.
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It is the meadow dress by peek-a-boo patterns but it worked fine a couple of days ago. And then I tried another pattern, the shirt jacket, that I used last week and the same thing happened. When I hover over the notations on the pattern pieces I can see them. I can also see the calibration lines. Sent from my iPadOn Nov 16, 2024, at 7:46 PM, sashasewist ***@***.***> wrote: @Janetk5 which pattern was it? This problem can sometimes be fixed by using line width tool. —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: ***@***.***>
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Thank you! I will try the newer version of pattern projector tomorrow morning and let you know what happens. I’ll send a screenshot too.Sent from my iPadOn Nov 16, 2024, at 6:39 PM, Courtney Pattison ***@***.***> wrote: @Janetk5 sorry for this issue! Are you able to share a screenshot showing what you see when loading a pattern? Here are a few suggestions: Try a different browser: Chrome, Edge, and Firefox work best Try a different version of PP: there's beta.patternprojector.com (it has the newest features) and old.patternprojector.com (it's the previous version of the site before the latest update a few weeks ago) —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: ***@***.***>
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I’m using chrome on a MacBook Air. I’m attaching a screenshot Sent from my iPhoneOn Nov 16, 2024, at 11:03 PM, Janet Kowal ***@***.***> wrote:It is the meadow dress by peek-a-boo patterns but it worked fine a couple of days ago. And then I tried another pattern, the shirt jacket, that I used last week and the same thing happened. When I hover over the notations on the pattern pieces I can see them. I can also see the calibration lines. Sent from my iPadOn Nov 16, 2024, at 7:46 PM, sashasewist ***@***.***> wrote: @Janetk5 which pattern was it? This problem can sometimes be fixed by using line width tool. —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: ***@***.***>
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Update: I used old.patternprojector.com and now it’s working again. Thanks for your help!Sent from my iPhoneOn Nov 16, 2024, at 11:03 PM, Janet Kowal ***@***.***> wrote:It is the meadow dress by peek-a-boo patterns but it worked fine a couple of days ago. And then I tried another pattern, the shirt jacket, that I used last week and the same thing happened. When I hover over the notations on the pattern pieces I can see them. I can also see the calibration lines. Sent from my iPadOn Nov 16, 2024, at 7:46 PM, sashasewist ***@***.***> wrote: @Janetk5 which pattern was it? This problem can sometimes be fixed by using line width tool. —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: ***@***.***>
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@Janetk5 glad you got it working! Did you try beta.patternprojector.com ? I'm curious because old will get updated with the next release so I want to make sure it'll work in the future when I update. Also, I don't see the screenshot. Are you able to send it to courtney@patternprojector.com if you can't attach it here? Thank you!
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The beta didn’t work for me. Only the old worked. Sent from my iPhoneOn Nov 17, 2024, at 12:47 PM, Courtney Pattison ***@***.***> wrote: @Janetk5 glad you got it working! Did you try beta.patternprojector.com ? I'm curious because old will get updated with the next release so I want to make sure it'll work in the future when I update. Also, I don't see the screenshot. Are you able to send it to ***@***.*** if you can't attach it here? Thank you! —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: ***@***.***>
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I’m assuming that my MacBook is too old to update Chrome, and therefore too old for the newer version of Patternprojector. Just ordered a newer MacBook and I think that should solve my problem. It was time anyway!! Thanks for your help and I love your software. Janet
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On Nov 17, 2024, at 12:47 PM, Courtney Pattison ***@***.***> wrote: @Janetk5 <https://github.com/Janetk5> glad you got it working! Did you try beta.patternprojector.com ? I'm curious because old will get updated with the next release so I want to make sure it'll work in the future when I update. Also, I don't see the screenshot. Are you able to send it to ***@***.*** ***@***.***> if you can't attach it here? Thank you! — Reply to this email directly, view it on GitHub <#354 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BM7YT52WINTHW7BITX27X3T2BDJELAVCNFSM6AAAAABR5F3XZ6VHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTCMRYGQ2TAMI>. You are receiving this because you were mentioned.
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