Like knowing the technical side of business.
So it was good business sense not to recall the Raptor Lake CPUs to boost consumer confidence, make customers jump through hoops to get RMAs and let their reputation degrade to the point that people with any sense started avoiding their Intel 7 fabbed CPUs and started promoting the competition everywhere?
Also, did Pat learn in business school that it is always a good idea to release half baked products rather than delaying them a bit and ironing out all the wrinkles because customers just LOVEEEEE to put their fingers in half baked pies and get diarrhea?