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Can‘t use secure internet access on v4 #553

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opened 2025年11月16日 23:11:10 +01:00 by Ein-Tim · 3 comments

With the latest update I can’t use the secure internet access my university provides anymore, as I only get this error message:

eduVPN Secure Internet service is not supported for your institute!!

The identity provider supplying your login credentials is not authorized for use with this service or does not support the necessary capabilities.

Kindly cancel your request in the eduVPN application and select your institute under the Institute Access service.

Out of curiosity I tried some other institutions and they all don’t work as well, so I think that there is either an issue with the updated version or there were breaking changes.

With the latest update I can’t use the secure internet access my university provides anymore, as I only get this error message: > eduVPN Secure Internet service is not supported for your institute!! > The identity provider supplying your login credentials is not authorized for use with this service or does not support the necessary capabilities. > Kindly cancel your request in the eduVPN application and select your institute under the Institute Access service. Out of curiosity I tried some other institutions and they all don’t work as well, so I think that there is either an issue with the updated version or there were breaking changes.

This is unrelated to the 4.x application update, but is a configuration change in the DE "Secure Internet" server.

We contacted the DE server operator.

Example of error message:

image

This is *unrelated* to the 4.x application update, but is a configuration change in the DE "Secure Internet" server. We contacted the DE server operator. Example of error message: ![image](/attachments/f63f3d2f-3308-4632-bc06-0a7bfd1463f6)
143 KiB

The DE server operator wrote us back that it should work again. If it does NOT, please write eduvpn AT dfn.de directly, we can't really do anything about this.

The DE server operator wrote us back that it should work again. If it does NOT, please write eduvpn AT dfn.de directly, we can't really do anything about this.
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Works again for me. Thank you!

Works again for me. Thank you!
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