eu zone is only possible for BYOC. This should really be communicated. For me as a "EU-Customer" data in the US Zone is a privacy problem.
Communicate more clearly or implement a region selection.
Can you say more about what you mean? Is a EU company or individual not allowed to use infra hosted outside of the EU, or do they need to be notified about it?
The EU has very strong privacy rules and the tldr is that the US privacy laws need to be strong enough that the EU accepts them.
This has been mitigated by the US-EU Privacy Shield (I am not a Laywer).
European data should stay in europe. This is why AWS uses Datacenters in the EU that are also under a European Company (AWS EMEA).
GDPR Rules are complicated, maybe consult your DPO?
I'd say the easiest way out would be to use the european zones in AWS for European customers.
https://docs.aws.amazon.com/de_de/whitepapers/latest/navigating-gdpr-compliance/welcome.html
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