Mac M1: App Crashes Upon Attempting to Connect to Device (OMRON - Complete) #89

mmmac commented 2024年06月16日 22:10:34 +02:00

Bug Report

Description:
The application crashes immediately when attempting to connect to the OMRON Complete blood pressure monitor on a Mac M1 system. This issue prevents any data retrieval or interaction with the device.

Steps to Reproduce:

1. Launch the application on a Mac M1 system.
2. Attempt to connect to the OMRON Complete blood pressure monitor via Bluetooth.
3. Observe the crash.

Environment:

• Device: 14 inch Macbook pro M1 2021
• OS: macOS 14.3.1 (23D60)
• App Version: Version 1.10.0
• Device Model: OMRON Complete and Omron Silver

Additional Information:

• Bluetooth permissions have been granted to the application.
• The OMRON Complete and silver devices work as expected with other devices.

---

If any additional information or testing is required, please let me know.

### Bug Report **Description:** The application crashes immediately when attempting to connect to the OMRON Complete blood pressure monitor on a Mac M1 system. This issue prevents any data retrieval or interaction with the device. **Steps to Reproduce:** 1. Launch the application on a Mac M1 system. 2. Attempt to connect to the OMRON Complete blood pressure monitor via Bluetooth. 3. Observe the crash. **Environment:** - **Device:** 14 inch Macbook pro M1 2021 - **OS:** macOS 14.3.1 (23D60) - **App Version:** Version 1.10.0 - **Device Model:** OMRON Complete and Omron Silver **Additional Information:** - Bluetooth permissions have been granted to the application. - The OMRON Complete and silver devices work as expected with other devices. --- If any additional information or testing is required, please let me know.

LazyT commented 2024年06月17日 16:58:53 +02:00

Thanks for the nice report.

Unfortunately I don't have an M1, I don't even have a Mac.

Please disable all auto import options under settings/plugins.

If it crashes immediately (without showing the GUI) when you click on import, try another plugin like Veroval and Beurer.

If the GUI of the plugin is displayed, proceed step by step at which point it crashes.

Sounds like there is a general problem with loading plugins.

Thanks for the nice report. Unfortunately I don't have an M1, I don't even have a Mac. Please disable all auto import options under settings/plugins. If it crashes immediately (without showing the GUI) when you click on import, try another plugin like Veroval and Beurer. If the GUI of the plugin is displayed, proceed step by step at which point it crashes. Sounds like there is a general problem with loading plugins.