Notification management #153

fnetX commented 2021年07月01日 00:04:40 +02:00

Currently, users repeatedly complain about receiving too many emails from Codeberg, they somehow don't get how to unsubscribe. Since there is currently no way to easily unsubscribe from emails with a link, we should at least provide some article covering information about

• how to set the general settings (all emails vs on-mentions vs none)
• managing notifications for
  • watched repos
  • your organizations
  • issues you commented on
  • etc
• etc

Currently, users repeatedly complain about receiving too many emails from Codeberg, they somehow don't get how to unsubscribe. Since there is currently no way to easily unsubscribe from emails with a link, we should at least provide some article covering information about - how to set the general settings (all emails vs on-mentions vs none) - managing notifications for - watched repos - your organizations - issues you commented on - etc - etc

fnetX commented 2021年07月17日 12:17:54 +02:00

The global settings configure how you receive notifications: Everything per mail, only mentions per mail, nothing per mail.

But this doesn't affect what notifications you get after all (also in Codeberg within the notification area which is accessible via the navbar). You have the options to subscribe / unsubscribe from issues, watch full repos etc ...

Also, it's good to mention that commenting in an issue automagically subscribes you to the thread. We had people complain about receiving too many emails from us, after they commented in an issue. We thought this was obvious, but it would still be nice to give people a hint they can simply unsubscribe from the issue and are done.

Mentioning this in an article would be nice, also to refer people complaining about too many emails to the explanation, so they can either change their email settings to not receive everything via email, or unsubscribe from the irrelevant threads.

The global settings configure how you receive notifications: Everything per mail, only mentions per mail, nothing per mail. But this doesn't affect what notifications you get after all (also in Codeberg within the notification area which is accessible via the navbar). You have the options to subscribe / unsubscribe from issues, watch full repos etc ... Also, it's good to mention that commenting in an issue automagically subscribes you to the thread. We had people complain about receiving too many emails from us, after they commented in an issue. We thought this was obvious, but it would still be nice to give people a hint they can simply unsubscribe from the issue and are done. Mentioning this in an article would be nice, also to refer people complaining about too many emails to the explanation, so they can either change their email settings to not receive everything via email, or unsubscribe from the irrelevant threads.

gerhardbeck commented 2021年08月17日 20:38:39 +02:00

I had the problem, too: Codeberg/Community#507

I see there is now a small documentation, but I'm not happy with the title.
What about "Email settings" instead?

I had the problem, too: https://codeberg.org/Codeberg/Community/issues/507 I see there is now a small [documentation](https://docs.codeberg.org/getting-started/communication-from-codeberg/), but I'm not happy with the title. What about "Email settings" instead?

n commented 2021年08月21日 11:35:00 +02:00

I see there is now a small documentation, but I'm not happy with the title.
What about "Email settings" instead?

I agree. Communication from Codeberg makes it seem as if communication is about Codeberg itself.

> I see there is now a small [documentation](https://docs.codeberg.org/getting-started/communication-from-codeberg/), but I'm not happy with the title. > What about "Email settings" instead? I agree. `Communication from Codeberg` makes it seem as if communication is about Codeberg itself.

ka2in commented 2022年02月15日 19:29:05 +01:00

The global settings configure how you receive notifications: Everything per mail, only mentions per mail, nothing per mail.

But this doesn't affect what notifications you get after all (also in Codeberg within the notification area which is accessible via the navbar). You have the options to subscribe / unsubscribe from issues, watch full repos etc ...

Also, it's good to mention that commenting in an issue automagically subscribes you to the thread. We had people complain about receiving too many emails from us, after they commented in an issue. We thought this was obvious, but it would still be nice to give people a hint they can simply unsubscribe from the issue and are done.

Mentioning this in an article would be nice, also to refer people complaining about too many emails to the explanation, so they can either change their email settings to not receive everything via email, or unsubscribe from the irrelevant threads.

Is somebody already working on this topic? I see that the task has no assignee yet.
@fnetX Can I use the information you provided here to write an article about the subject?

> The global settings configure how you receive notifications: Everything per mail, only mentions per mail, nothing per mail. > > But this doesn't affect what notifications you get after all (also in Codeberg within the notification area which is accessible via the navbar). You have the options to subscribe / unsubscribe from issues, watch full repos etc ... > > Also, it's good to mention that commenting in an issue automagically subscribes you to the thread. We had people complain about receiving too many emails from us, after they commented in an issue. We thought this was obvious, but it would still be nice to give people a hint they can simply unsubscribe from the issue and are done. > > Mentioning this in an article would be nice, also to refer people complaining about too many emails to the explanation, so they can either change their email settings to not receive everything via email, or unsubscribe from the irrelevant threads. Is somebody already working on this topic? I see that the task has no assignee yet. @fnetX Can I use the information you provided here to write an article about the subject?

fnetX commented 2022年02月15日 19:30:28 +01:00

sure, maybe check the changelog for the upcoming deployment of Gitea 1.16 (already released) to see if there are potential changes. If not, go ahead :)

sure, maybe check the changelog for the upcoming deployment of Gitea 1.16 (already released) to see if there are potential changes. If not, go ahead :)

jklippel commented 2022年04月09日 10:42:36 +02:00

As I had time yesterday evening, I came up with a quick writeup in #213.

Please feel free to change or completely replace the write up. I think that is is a common nuissance and we can address it by this short write up in the meantime.

As I had time yesterday evening, I came up with a quick writeup in #213. Please feel free to change or completely replace the write up. I think that is is a common nuissance and we can address it by this short write up in the meantime.

ka2in commented 2022年04月09日 11:39:40 +02:00

@jklippel: Thank you for the contribution. I'm going to start a draft and try to include your content within the next days.

@jklippel: Thank you for the contribution. I'm going to start a draft and try to include your content within the next days.