Codeberg/Community
54
325
Fork
You've already forked Community
12

2FA does not accept TOTP-code #2210

Closed
opened 2025年11月14日 19:24:15 +01:00 by culpeo_tmp · 1 comment

Comment

Hi,

it has been a while since I used my Codeberg account. Back then, I enabled 2FA and – you guessed it – I cannot access the TOTP-token anymore. I've saved a one-time password, which I assumed is the "scratch code" that the system asks for, yet, this one isn't accepted.

What other option are there? I still have access to the PGP-keys I used for signing and the mail address the account is registered to.

Edit: I could reanimate the device I used for 2FA, but still the system does not accept the codes. I haven't registered any other device. Why does it not work?

### Comment Hi, it has been a while since I used my Codeberg account. Back then, I enabled 2FA and – you guessed it – I cannot access the TOTP-token anymore. I've saved a one-time password, which I assumed is the "scratch code" that the system asks for, yet, this one isn't accepted. What other option are there? I still have access to the PGP-keys I used for signing and the mail address the account is registered to. Edit: I could reanimate the device I used for 2FA, but still the system does not accept the codes. I haven't registered any other device. Why does it not work?
culpeo_tmp changed title from (削除) Recover account without 2FA (削除ここまで) to 2FA does not accept TOTP-code 2025年11月14日 21:17:36 +01:00

Hi,

Please contact me at https://matrix.to/#/@gusted:matrix.org

Hi, Please contact me at https://matrix.to/#/@gusted:matrix.org
Sign in to join this conversation.
No Branch/Tag specified
main
No results found.
Labels
Clear labels
accessibility

Reduces accessibility and is thus a "bug" for certain user groups on Codeberg.
bug

Something is not working the way it should. Does not concern outages.
bug
infrastructure

Errors evidently caused by infrastructure malfunctions or outages
Codeberg

This issue involves Codeberg's downstream modifications and settings and/or Codeberg's structures.
contributions welcome

Please join the discussion and consider contributing a PR!
docs

No bug, but an improvement to the docs or UI description will help
duplicate

This issue or pull request already exists
enhancement

New feature
infrastructure

Involves changes to the server setups, use `bug/infrastructure` for infrastructure-related user errors.
legal

An issue directly involving legal compliance
licence / ToS

involving questions about the ToS, especially licencing compliance
please chill
we are volunteers

Please consider editing your posts and remember that there is a human on the other side. We get that you are frustrated, but it's harder for us to help you this way.
public relations

Things related to Codeberg's external communication
question

More information is needed
question
user support

This issue contains a clearly stated problem. However, it is not clear whether we have to fix anything on Codeberg's end, but we're helping them fix it and/or find the cause.
s/Forgejo

Related to Forgejo. Please also check Forgejo's issue tracker.
s/Forgejo/migration

Migration related issues in Forgejo
s/Pages

Issues related to the Codeberg Pages feature
s/Weblate

Issue is related to the Weblate instance at https://translate.codeberg.org
s/Woodpecker

Woodpecker CI related issue
security

involves improvements to the sites security
service

Add a new service to the Codeberg ecosystem (instead of implementing into Gitea)
upstream

An open issue or pull request to an upstream repository to fix this issue (partially or completely) exists (i.e. Gitea, Forgejo, etc.)
wontfix

Codeberg's current set of contributors are not planning to spend time on delegating this issue.
Milestone
Clear milestone
No items
No milestone
Projects
Clear projects
No items
No project
Assignees
Clear assignees
No assignees
2 participants
Notifications
Due date
The due date is invalid or out of range. Please use the format "yyyy-mm-dd".

No due date set.

Dependencies

No dependencies set.

Reference
Codeberg/Community#2210
Reference in a new issue
Codeberg/Community
No description provided.
Delete branch "%!s()"

Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?