Comment
The mail template used for (amongst other things) mention notification emails can be misleading recipients into thinking that they can reply to the mail (compare #1562) because the mentioning username appears as the email's sender even though it is sent from <noreply@codeberg.org> (see #1640).
Upon receiving such an email
@userA mentioned you:
@userB What's your take on xyz?
---
View it on Codeberg.org.
Codeberg e.V. – Arminiusstraße 2-4 – 10551 Berlin – Germany
Registered at registration court Amtsgericht Charlottenburg VR36929.
one is easily deceived into replying by mail (which will obviously bounce from <noreply@codeberg.org>) if the sender's username is a nick you are familiar with. Especially, if your email client hides the actual email address from which it was sent.
To prevent such misunderstandings, I'd suggest to
- Set "Codeberg" as the sender in email notifications as also suggested in #1640.
- Be explicit about not being able to reply via mail. The template seems to cover the case of being able to reply by mail, but making explicit when you cannot reply by mail is probably even more important.
### Comment
The [mail template used for (amongst other things) mention notification emails](https://codeberg.org/Codeberg-Infrastructure/forgejo/src/branch/codeberg-9/templates/mail/issue/default.tmpl) can be misleading recipients into thinking that they can reply to the mail (compare #1562) because the mentioning username appears as the email's sender even though it is sent from `<noreply@codeberg.org>` (see #1640).
Upon receiving such an email
```
@userA mentioned you:
@userB What's your take on xyz?
---
View it on Codeberg.org.
Codeberg e.V. – Arminiusstraße 2-4 – 10551 Berlin – Germany
Registered at registration court Amtsgericht Charlottenburg VR36929.
```
one is easily deceived into replying by mail (which will obviously bounce from `<noreply@codeberg.org>`) if the sender's username is a nick you are familiar with. Especially, if your email client hides the actual email address from which it was sent.
To prevent such misunderstandings, I'd suggest to
1. Set "Codeberg" as the sender in email notifications as also suggested in #1640.
2. Be explicit about not being able to reply via mail. The template seems to [cover the case](https://codeberg.org/Codeberg-Infrastructure/forgejo/src/commit/c89bca420e8bc017e0b597f6e577284ab6d72ebc/templates/mail/issue/default.tmpl#L86) of being able to reply by mail, but making explicit when you **cannot** reply by mail is probably even more important.