Os error 13 when trying to select destination folder #72

bragankimaru commented 2026年06月01日 09:22:19 +02:00

I just installed the app. When trying to select the folder to store my notes I get this os error 13. I tried to give storage permission but I'm getting the same message.
I'm on Android, all the info in the screen attacched.

I just installed the app. When trying to select the folder to store my notes I get this os error 13. I tried to give storage permission but I'm getting the same message. I'm on Android, all the info in the screen attacched.

ArkHost commented 2026年06月01日 10:18:20 +02:00

Hello, you'll have to Grant File Access to HelixNotes to manage files on your device.

Hello, you'll have to Grant File Access to HelixNotes to manage files on your device.

bragankimaru commented 2026年06月02日 00:32:26 +02:00

I've already granted storage access, I don't see any other permission available.

I've already granted storage access, I don't see any other permission available.

ArkHost commented 2026年06月02日 11:36:38 +02:00

Thanks for the details, that pinned it down. The problem is specific to Android 10. The app's storage flow relies on the "All files access" permission, which only exists on Android 11 and newer, so on Android 10 there's no permission you can grant that lets the app write to the folder. That's why you're seeing os error 13 and don't see any other permission to enable. It's a gap on our side, not yours.
I've implemented a fix that restores proper storage access on Android 10 (and older). It'll ship in the next release, after which selecting your notes folder will work normally. I'll update this issue once it's out.
Thanks for reporting it and for the clear screenshots.

Thanks for the details, that pinned it down. The problem is specific to Android 10. The app's storage flow relies on the "All files access" permission, which only exists on Android 11 and newer, so on Android 10 there's no permission you can grant that lets the app write to the folder. That's why you're seeing os error 13 and don't see any other permission to enable. It's a gap on our side, not yours. I've implemented a fix that restores proper storage access on Android 10 (and older). It'll ship in the next release, after which selecting your notes folder will work normally. I'll update this issue once it's out. Thanks for reporting it and for the clear screenshots.

bragankimaru commented 2026年06月03日 16:09:42 +02:00

Thank you for having a look and for taking the time to work on a solution. Really appreciate that

Thank you for having a look and for taking the time to work on a solution. Really appreciate that

operative2503 commented 2026年06月06日 15:10:23 +02:00

I'm getting a similar error message at random times when trying to open Helix Notes on a Windows 11 Pro PC. Probably 30% of the time when I try to open the app, instead of returning to the files I was previously using, it asks me to browse to the files but then throws a permissions error when I point it to those files. Clicking the Back button instead will take me to those same files with no error.

I'm getting a similar error message at random times when trying to open Helix Notes on a Windows 11 Pro PC. Probably 30% of the time when I try to open the app, instead of returning to the files I was previously using, it asks me to browse to the files but then throws a permissions error when I point it to those files. Clicking the Back button instead will take me to those same files with no error.

ArkHost commented 2026年06月06日 16:17:18 +02:00

@operative2503 wrote in #72 (comment):

I'm getting a similar error message at random times when trying to open Helix Notes on a Windows 11 Pro PC. Probably 30% of the time when I try to open the app, instead of returning to the files I was previously using, it asks me to browse to the files but then throws a permissions error when I point it to those files. Clicking the Back button instead will take me to those same files with no error.

I'm not 100% sure, but this might be the OneDrive files on demand feature behavior.

@operative2503 wrote in https://codeberg.org/ArkHost/HelixNotes/issues/72#issuecomment-16680071: > I'm getting a similar error message at random times when trying to open Helix Notes on a Windows 11 Pro PC. Probably 30% of the time when I try to open the app, instead of returning to the files I was previously using, it asks me to browse to the files but then throws a permissions error when I point it to those files. Clicking the Back button instead will take me to those same files with no error. I'm not 100% sure, but this might be the OneDrive files on demand feature behavior.

ArkHost commented 2026年06月10日 18:11:35 +02:00

Hello, this has been addressed in v1.3.0. Closing this issue.

Hello, this has been addressed in v1.3.0. Closing this issue.