Text ( visual ) : unmediated Influencer : the new science of leading change / Joseph Grenny ... [et al.]. -- 2nd ed. -- : pbk. -- New York : McGraw-Hill Education , c2013. -- xi, 318 p. : ill. ; 23 cm. -- Includes bibliographical references (p. 301-310) and index ; "Revised and updated second edition"--Cover. -- ISBN 9780071808866 ; (BB18715667) ; https://ci.nii.ac.jp/ncid/BB18715667 Author Heading(s): Grenny, Joseph.. -- Classification(s): LCC : BF774 ; DC23 : 153.8/5. -- Subject Heading(s): LCSH : Influence (Psychology) ; LCSH : Interpersonal relations