ITIL service strategy
(Best management practice, . ITIL)
TSO, 2011
2nd ed., 2011 ed
Service strategy
"OGC (former owner of Best management practice) and its functions have moved into the Cabinet Office part of HM Government"--T.p. verso
"ITIL official publisher, Best management practice product"--P. [1] of cover
Includes bibliographical references (p. 415-417) and index