@book{ BA56439294, author = "Cravens, David W. and Lamb, Charles W. and Crittenden, Victoria Lynn", title = "Strategic marketing management cases", publisher = "McGraw-Hill/Irwin", year = "2002", edition = "7th ed., international ed", series = "McGraw-Hill higher education", number = "", URL = "https://ci.nii.ac.jp/ncid/BA56439294" }