@book{ BA4758302X, author = "Remenyi, D. and Money, A. H. and Sherwood-Smith, Michael and Irani, Zahir", title = "The effective measurement and management of IT costs and benefits", publisher = "Butterworth-Heinemann", year = "2000", edition = "2nd ed.", series = "Computer weekly professional series", number = "", URL = "https://ci.nii.ac.jp/ncid/BA4758302X" }